Search Hotels in Southgate, Crawley

"The staff was friendly, helpful and overall excellent. Unfortunately, the elevator was not working and it was not repaired throughout our stay of 6 nights! We were on the fifth floor, so we had to make the tedious climb up and down to our room. The hotel did not even offer to compensate us for this inconvenience. It was only after we asked for a complimentary something that they offered one day free breakfast. The water pressure of the toilet in the room was very low, so flushing did not work well. "

"Incredibly convenient in the middle of South Terminal. Very small pod-style room with no chair and bunk beds, but fine for one night"

"Clean, comfy, has everything you need for a comfortable stay not far from London and surrounding attractions. Check in was easy and it's nice and quiet. Was grateful for the kettle and supplies in the room. Only thing is the TV should have a pull out bracket as the angle was a bit strange for the bed."

"Reception and restaurant staff were lovely, my children really appreciated the Easter egg."

"Stayed for one night to catch an early morni g flight. We chose the hotel as the shuttle means it is only a 10 minute ride to the airport. Hotel is clean and very comfortable and good value for money. Very friendly staff too."

"It was going to cost £35 each way in an Uber to get the hotel which meant another £70 onto the cost, I was tired and had an early fight next morning so I booked myself into the Premier Inn that was actually right at the airport. Disappointed with the hotel not making it clear of the distance and Hotels.com for not making it clear when it is not actually at the airport. I also called the hotel and they said that they had no booking for me. Very disappointed all round! "

"Very confusing post, please refund my money. "

"Really good hotel and really good room. Superbly comfortable bed. Staff were super friendly and great restaurant. So close to north terminal with access via shuttle to south terminal."

"We arrived in time for early entry on day 1 but still had to queue so had to queue to get through security etc. A handful of rides were open but they did include croc drop and mandrill so we quickly did those and then waitied for Dragons Fury which opened on time. Lunch at the BBQ restaurant was expensive for what it was but this is common at most parks. Our room was ready by 2.30pm so we went abd checked in a bit early. The room was ok. Good voews of the animals who seemed to be out 24/7. We saw them before it got dark and again at 5.30am. Not much in the eay of entertainment at the hotel. The publicised meet and greets and ganes etc were cancelled and there was a sort of treasure hunt instead shich was ok. Dinner, sadly, was awful in the Temple Buffet - barely warm food (despite being early in the dinner service at 5.30pm), lacking in taste but the kids were ok with their sausages, chips and beans and puddings. No fruit was avaialble on the buffet at dinner and very little that's healthy. For £100 for a family of 4 it was very expensive for what was on offer. In the room the bathroom had shampoo and shower gel but quite high up so no good for use whilst in the bath. Breakfast buffet was ok - finally some fruit! The small plates reduce what you take but also make it hard for kids to cut their food easily. At least it was hot this time though! Day 2 we checked out easily and queued again for early entry. Not many rides ready. Overall an ok stay"