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"Room was clean, but cheaply remodeled and nothing really special."

"Perfect location for a family trip, the hotel amenities were amazing and the staff was very friendly. We did have an issue with having our room serviced during our stay, after a long day out we came back to it still not being serviced, after asking the front desk they said they would put in the request so we hung out in the atrium for an hour and a half and it still wasn’t done, had to go down to the front desk again and ask which was very frustrating."

"The noise in the hallway travelled into my room (specifically because i was beside the elevator, i could hear everyone). There is no restaurant but rather, a small bar staffed by the front desk people. The location is excellent. The price was very reasonable - i might stay again if i was visiting ORD. "

"It was a pretty good hotel had a little hiccup, but overall we was able to work it out, but I will be coming back with my family. "

"Excellent accommodations. Highly recommend."

"We had a great experience at the Hyatt Regency Chicago. Check-in was quick and efficient, and the staff was consistently friendly and knowledgeable. The room was modern, clean, and well maintained, making for a very comfortable stay. The convenience of having a Starbucks downstairs for morning coffee was an added bonus. Overall, a fantastic location and great service—would definitely return!"

"Great and friendly staff"

"For what we paid and the location I had high hopes for this inn but my expectations fell flat horribly. From the check in with Fatima to the room cleanliness, all left much to be desired. Fatima was clearly not in the mood to be of any more assistance than she was. She was not welcoming in the least and clearly didn’t want to be bothered doing anything but inputting my i formation and getting me out of her face as quickly as possible. We get to our floor and it smelled of complete garbage. We then make it to our room, all dusty, bed was uncomfortable, refrigerator was not cold. They did send maintenance up I cannot recall his name but he was the best part of the experience at this inn. I am quite disappointed to have that kind of experience with any hotel/inn attached to the Hilton name. We won’t be back and will not suggest anyone else to utilize this location either. "

"Room was not cleaned for over 5 days despite requests. "