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"The service and how attentive everyone was definitely stood out to me."

"I would say this is the most convenient place to stay because everything is walking distance "

"The staff is so friendly and helpful. We now have stayed here twice and enjoy the hotel. "

"The view from the room was nice. Loved the gym and amenities. A decent place to stay. The best part of the visit was the Palm restaurant (great food and service)."

"Lovely hotel."

"Great room with double bathroom. Executive level with private elevator."

"This is a great place to stay if you’re visiting Chicago! Right in the heart of downtown. Within walking distance to Millennial Park and all the shops on Michigan Avenue. Only 35 minutes from O’Hare. The staff were courteous and the hotel is beautiful! I would definitely stay here again!"

"Everyone was very friendly and welcoming"

"The entire weekend fr Friday until checkout time was excellent. Amazing service from Front desk for extra blankets. Jock was at the checkout desk he went outside to grab a cab for us and even loaded our luggage!!!! Excellent customer service, we will return again next Christmas shopping season. The"