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"The staff was very friendly and helpful. "

"Christian was a wonderful help. "

"Love it here! We stay here often when we come home to Chicago. Great location, fairly large rooms, clean and accessible. "

"Some issues with the room and internet, had to switch rooms. The second room had a malfunctioning toilet fill valve, it would shut off due to friction, requiring me to pull the lid and jiggle it to fill. Some outlet's didn't work. Low hanging fruit that can be attended to can go a long way. Staff was friendly and professional at all times. Would definitely stay here again, but urge attention to detail. Also, have a daily Urban Experience Fee on the final bill that I have asked to get back. Not sure what an Urban Experience Fee means, no Urban Experience was offered outside of doing my thing, being a native Chicagoan. "

"Increíble hotel súper friendly staff! "

"We had booked the lake view king suite room which the view was not great. When we got into the room it was very hot and we tried to turn the ac on but the air blowing out was still hot. Definitely would not book there again "

"The breakfast was great. Rooms were spotless and the double room had two bathrooms that was great when sharing with a friend "

"Clean room "

"Fan barely worked and was loud. Pool was very small and packed. The pillows sucked but the cleaning staff and front staff was excellent and kind "