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"They never clean the room in all my stay "

"Room was clean, nicely finished, great view. The breakfast was underwhelming. Bit of a walk to the nearest tube station."

"Great location. Fantastic room. Staff was friendly and very helpful "

"The room was great! The staff was helpful, although for a minute at the front desk they couldn't find my reservation. I was able to check in a few hours early because there was a room already available. They came while we were out that same day and made up the couch as a bed for our kids to sleep on. The only thing about the room was that although there was a closet right in front of the door for coats and such, there wasn't a dresser in the room to store our clothes in so we just kept our suitcases open on the floor to grab stuff out of. The water pressure in the shower was AMAZING."

"From checking in to checking out the following day most things were wonderful. The staff so friendly and helpful. Lovely room/bathroom and service and drinks in the 12th floor bar. The only downside was the breakfast, we had to wait absolutely ages for a coffee but the lady was very apologetic and we hadn't been told there was actually a help yourself coffee machine at the other end of the breakfast room. For the price of the breakfast we all thought it was rather substandard with not enough choices of fruit/meats/cheeses which for a hotel of this standard sadly lacked."

"Love the old charm of this hotel"

"I’ve stayed here a few times and it’s been great overall as usual. The only downside this time was that the air conditioning was quite loud and took a while to start working."

"All was good"

"All good"