Souldern Hotels from ₹6,467

"Great location and room, but the bed was terrible "

"My room was very spacious ,Clean and comfortable. All the staff were very friendly and helpful. There were not any shops near by as far as I’m aware Didn’t use the gym so cannot speak on."

"Gym / Spa not included. Bed was lumpy. Lounge music at dinner was too loud and had adverts. No PAT testing undertaken on any appliances in room, some emergency lights were requiring servicing. Dinner was ok - steak swimming in blood, broccoli had salt added, and skin on fries were no skin on as well as solid overly salted. "

"Was so lovely and relaxing, beautiful area, loved our stay thank you "

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"No Hot water on the first evening was told by the male receptionist that they would 'do something for me' but nothing appeared and then told they will get it fixed, Rang that evening as still no hot water and was told to let it run for 5 minutes but still nothing. final morning lovely hot water, no apology until I told the receptionist how frustrating it was. Room I stayed in had multiple issues including the mess on the ceiling, a broken slat in the radiator cover and a broken cover for the plughole in the shower that is quite a trip hazard"

"I was disappointed I was charged for parking - especially as I was unaware of my being charged for this."

"Charming and perfectly located at the epicenter of Oxford, the Randolph did not disappoint. Their staff are helpful and patient. The breakfast is top notch, and my room could not have been more quaint. I booked a twin bed because I was traveling solo this time, and that made it affordable (sort of). Would love to return."

"Excellent hotel no complaints whatsoever "