"I have booked the property online @INR 682.
When i reached the property the staff at the reception made me to pay INR 1482.
When I asked him he said your room has been upgraded but i was not been notified about it.
Moreover non of the staff were coperative and were not polite as well.
I had this kind of experience forst time.
And even breakfast was included in the booking but they staff denied at the begining and argued with me but then he agreed for the breakfast.
Overall i am not satisfied...
"I have booked the property online @INR 682.
When i reached the property the staff at the reception made me to pay INR 1482.
When I asked him he said your room has been upgraded but i was not been notified about it.
Moreover non of the staff were coperative and were not polite as well.
I had this kind of experience forst time.
And even breakfast was included in the booking but they staff denied at the begining and argued with me but then he agreed for the breakfast.
Overall i am not satisfied...
"As I book the property, I have paid everything on the expedia app as soon as I got to the hotel, they asked me to pay 1000 rupee at the reception I did tell them that I have paid everything on the app, but they said I still need to pay 1000 rupee bad experience with Expedia and the hotel misleading customers "
"As I book the property, I have paid everything on the expedia app as soon as I got to the hotel, they asked me to pay 1000 rupee at the reception I did tell them that I have paid everything on the app, but they said I still need to pay 1000 rupee bad experience with Expedia and the hotel misleading customers "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.
We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.
Lavinia
Reviewed December 3, 2014Reviewed December 3, 2014
One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!
One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!
My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail.
The hotel is also very conveniently located next to a 4 story outdoor...
My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail.
The hotel is also very conveniently located next to a 4 story outdoor...
Anonymous traveller
Reviewed October 19, 2014Reviewed October 19, 2014
This is a very good local hotel - not a big international chain. That is reflected in the cost and the room is excellent value for money. It has a safe, fridge and additional freebies like biscuits. Food and drink are very reasonable and the breakfast is good.
This is a very good local hotel - not a big international chain. That is reflected in the cost and the room is excellent value for money. It has a safe, fridge and additional freebies like biscuits. Food and drink are very reasonable and the breakfast is good.
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