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"The Taj met all of my expectations and way beyond. From the Senior Manager to the Duty Manager Mrs Urva all was splendid. Chu at the spa is an incredible masseuse. I felt extremely relaxed. The gentleman Kishan who serves tea is so effulgent with his smile and loving attitude. I must say my favorite person was Birmal Darnal. He was so animated and made me feel so welcome. Shout out to the housekeeping staff and the restaurant. I love it hete"

"Ok"

"Wonderful service, friendly staff. They made my staff very comfortable "

"Good"

"Staff Hospitality"

"The hotel has friendly and helpful staff. It’s also located conveniently with plenty of shopping and dining options."

"I had a wonderful experience. The breakfast excellent. Overall I highly recommend it, if you need to stay near the airport."

"G"

"I really was impressed with the JW. The rooms were new, beds comfortable, service was great in most areas like the breakfast area and the concierge. Very helpful and smooth business stay. Just the bar was lacking in service. Great place to stay in Kolkata. 25 min from the airport. My driver Ranjun was great and drove me around to various appointments for the day. He was excellent."