"I have booked the property online @INR 682.
When i reached the property the staff at the reception made me to pay INR 1482.
When I asked him he said your room has been upgraded but i was not been notified about it.
Moreover non of the staff were coperative and were not polite as well.
I had this kind of experience forst time.
And even breakfast was included in the booking but they staff denied at the begining and argued with me but then he agreed for the breakfast.
Overall i am not satisfied...
"I have booked the property online @INR 682.
When i reached the property the staff at the reception made me to pay INR 1482.
When I asked him he said your room has been upgraded but i was not been notified about it.
Moreover non of the staff were coperative and were not polite as well.
I had this kind of experience forst time.
And even breakfast was included in the booking but they staff denied at the begining and argued with me but then he agreed for the breakfast.
Overall i am not satisfied...
"As I book the property, I have paid everything on the expedia app as soon as I got to the hotel, they asked me to pay 1000 rupee at the reception I did tell them that I have paid everything on the app, but they said I still need to pay 1000 rupee bad experience with Expedia and the hotel misleading customers "
"As I book the property, I have paid everything on the expedia app as soon as I got to the hotel, they asked me to pay 1000 rupee at the reception I did tell them that I have paid everything on the app, but they said I still need to pay 1000 rupee bad experience with Expedia and the hotel misleading customers "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The property was excellent in terms of cleanliness, service, accessibility to various places in the city.
In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.
The property was excellent in terms of cleanliness, service, accessibility to various places in the city.
In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.
POORNIMA
Reviewed October 23, 2023Reviewed October 23, 2023
I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!
I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!
Ganindu
Reviewed December 8, 2019Reviewed December 8, 2019
One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!
One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!
The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata
The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata
Fantastic hotel! The service was outstanding especially the housekeeping service. Was great to have a lovely clean pool to swim in. Location is handy for all major sights. Walking distance to new market and Eden gardens.
Fantastic hotel! The service was outstanding especially the housekeeping service. Was great to have a lovely clean pool to swim in. Location is handy for all major sights. Walking distance to new market and Eden gardens.
The property was situated in a convenient area to all the shops etc, the rooms are modern for a building of that age and well maintained. The property itself is a gem and is being maintained to keep its heritage.
The property was situated in a convenient area to all the shops etc, the rooms are modern for a building of that age and well maintained. The property itself is a gem and is being maintained to keep its heritage.
My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail.
The hotel is also very conveniently located next to a 4 story outdoor...
My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail.
The hotel is also very conveniently located next to a 4 story outdoor...
Anonymous traveller
Reviewed October 19, 2014Reviewed October 19, 2014
We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.
We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.
Lavinia
Reviewed December 3, 2014Reviewed December 3, 2014
A great little boutique hotel. Family run to a very high standard. Very friendly and smilely. It makes us fee welcomed and gives you a clean room but as everything commensurates with the price. I would say it is on the fair side. All amenities work as they should but we were unhappy about the speed on in house wi-fi which the ower says it was raining.
A great little boutique hotel. Family run to a very high standard. Very friendly and smilely. It makes us fee welcomed and gives you a clean room but as everything commensurates with the price. I would say it is on the fair side. All amenities work as they should but we were unhappy about the speed on in house wi-fi which the ower says it was raining.
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