Search Hotels by Royal Orchid in Santa Cruz

"The cleanliness of the room and the professionalism of the staff really stood out. Thank you for a lovely stay."

"Excellent breakfast and the staff go above an beyond in every way. the beach is lovely, however the hotel does not have any facilities on the beach (loungers etc) They also need more loungers around the main pool as there were only 8. however the property is in a great location, the rooms are excellent and the staff superb."

"We had a fantastic stay at this resort. Very high standards it was just an excellent experience.My Family and I had a great time. We highly recommend it. amazing sceneries very spacious resort if feels grand and luxury. The room was very specious bathrooms was huge excellent customer service services The staff are amazing Ms Steffi the duty guest experience manager was fantastic She was very helpful and she made our stay so much better. Thank you "

"wow!! what a little gem!!! loved the hotel.The staff could not do enough!! The food is soo good.will definetly come back xx"

"Great stay and food was great."

"Absolutely amazing experience. It didn't start off great. In fact, they stuffed up with a couple of things with my wife's birthday surprise and spa booking but they made up for it in ways I cannot even express. It was a delightful experience after day 1. We were there for a week and every single day felt special. Every staff member at the property makes you feel special and are very warm and courteous. I'd like to thank Muskan for her amazing hospitality throughout our stay. Despite having challenges at the airport with the indigo disruption, she managed to arrange a pick up, put us in a very good room, made my wife's birthday very special by the beach and was always available for absolutely anything and everything that we needed. While the Property is great, it's the staff that take it to the next level so keep up the great work Taj. We look forward to staying at another Taj property very soon. "

"Every was perfect. The place is a little paradise. The staff are very friendly, food amazing and right on the beach with other bars and restaurants. My partner celebrated his birthday here and the restaurant staff went out if their was to make it extra special. Room was spacious and our balcony looked right out onto the beach just perfect "

"Due to the problem of flights from Jet Airways, our flight took off late by six hours yet. The Hotel welcomed us at around 3 PM in the morning, and we were provided all the required things. In addition to that we were upgraded from a cottage to exclusive suit. It was an unforgettable experience for us. Thanks to the management. Thanks to all the services wear excellent as always."

"Amazing hotel, staff were incredible, breakfast was great, perfect location."