Search Apart Hotels in Salem

"Food, drinks not worth the money and quality, Very low quality food and not taste good."

"Location People Breakfast Beach"

"this was a trip for our 20th anniversary the resort was beautiful and clean! beach and pool were fabulous, food and drinks pretty good. Spa was amazing. there are a couple issues that kept us from loving this place, definitely due to some poor management: 1) we upgraded to the privilege package at check in. did NOT get the amenities we paid for, they way over promised and way under delivered. then they tried to sell us on their travel club. it was a no for us. 2) if you are hoping for an adults only time this is not it. if you want to relax on the beach forget about it. the parents will invade the adult section and plop their screaming baby down right next to you for a diaper change, they will let their kids run around what is supposed to be the adult side throwing sand and rocks. the staff just allows it. Overall we just gave up and made the best of it, the staff was delightful, Jamaica was a great experience and so glad we went!"

"Great week with family! Clean resort! Food was great!"

"Everything was perfect , no regrets . Would definately recommend"

"I recently celebrated my birthday weekend at Moon Palace, and overall, it was a great experience. From the moment we arrived, the service was excellent. We were greeted with drinks, warm towels, and a beautiful flower, which immediately set the tone. The check-in process was seamless—I especially appreciated how the staff handled our luggage. They took our bags, provided a ticket system, and we didn’t have to worry about anything. It felt organized, efficient, and different from any other hotel I’ve stayed at. The layout of the property is beautiful, and I loved the variety of dining options available. One thing that stood out to me was how services and excursions are charged to your room rather than paid upfront—it added a level of convenience that I really appreciated. Also, having someone personally take your bags to the room and walk you through everything was a nice touch. The food was okay—not bad, but not a standout. My main concern was with housekeeping. We checked in on Friday, and our room wasn’t cleaned until around 7 p.m. the following day. This was disappointing, especially since I saw housekeeping staff on the floor throughout the day, yet no one came to service our room until much later. Additionally, the wait time at the buffet to be seated was quite long, and it also took a while for anyone to come over and offer drinks or assistance. I’m not sure "

"I would never recommend this property. It is dated and worn out. The food was terrible and yet somehow everything tasted the same. We couldn’t even try some of the restaurants on property because they were either closed or no reservations available. The 2 hot tubs we saw were filthy and damaged. Snorkeling from the beach was literally the only redeeming quality for this resort. This experience was so bad that I wouldn’t trust any Couples Resort moving forward. If you are looking for a quiet and romantic experience, this is not the property for you…LOUD music every single night late into the night. The beach was dirty. There really was nothing good about this place aside from what we got to see while snorkeling just beyond the beach area. "

"Property is really ran down. There should be set standards established while listing properties for rent. I don’t understand how this place is even being legally operated."

"A little gem of a hotel. For a more authentic Jamaican stay away from the bland big commercial resorts and hotels. Very friendly staff couldn’t have been more helpful. I will return and recommend highly."