Search Hotels Near Royal Palace of Madrid, Madrid

"Good location. Great staff."

"Location is ideal for being in central Madrid. However the hotel is dated in terms of features and bedrooms We complained about the shower as the water was extremely hot and would then fluctuate with the pressure. Maintenance said there was nothing wrong. The WiFi didn’t work at times and there was no indication of when it would be restored. Lastly, there is not much sitting in the lobby and if you chose to sit around the hotel bar, just to rest or wait for other guests to join you, you must purchase something to be seated."

"Rude staff: The hotel's rooftop bar is open to the public and - by the staffs' own comments - have had issues with unpleasant "clientele" (not paying bar tabs, restaurant bill etc). You can expect to be interrogated by doormen whether you're actually staying at the hotel, be required to pay the food bill before you've even started eating and elbowed out of the way to restock the buffet breakfast. Rooftop bar: Food is genuinely awful, probably akin to a microwave meal. Any ambience is destroyed by tourists thrusting their camera over your shoulder to get a better photo of the view. It's also incredibly busy. Pool isn't open until June, so bear that in mind if that's a factor in choosing this hotel."

"From the moment we arrived, this hotel set a standard that is incredibly hard to match. What truly makes it exceptional is the staff. Every single person we encountered went above and beyond, not in a scripted or rehearsed way, but with genuine warmth and an almost uncanny ability to anticipate what we needed before we even asked. We were celebrating our wedding anniversary, and the team made it feel less like a stay and more like a carefully curated experience. They arranged reservations at some truly outstanding restaurants, places we would never have discovered on our own, and each recommendation turned out to be unforgettable. It felt like having a dedicated concierge who knew exactly how to elevate every moment. The service throughout was flawless, attentive without ever being intrusive, thoughtful without being over the top. Small details such as perfect timing, personal touches, and sincere kindness made all the difference. By the end of our stay, we did not just feel like guests, we felt genuinely cared for. This anniversary will always stand out as one of our most special, and this hotel played a huge part in that. It is rare to find a place that delivers at this level across every aspect, and rarer still to leave already certain you will return. We are already looking forward to coming back next year."

"Super clean hotel and room. The breakfast was delicious, with a big variety of choices. "

"Great!"

"Buen servicio de limpieza en la habitación, los baños demasiado pequeños y la ducha es horrible o te bañas con agua hirviendo o congelada no hay término medio, el desayuno es bueno pero el servicio diría que bastante pobre. "

"The property is well located in the heart of Madrid and the staff was cool with us. We didn't like the room: very dark, tiny and with no door for the bathroom, which meant every noise and odour would flow into the room. "

"The room had everything we need to enjoy our stay. The bed of the deluxe room is huge, a king-plus size, and very comfortable. Hotel is near both, Puerta del Sol and Gran Vía, that was very convenient. Staff was courteous and breakfast was very good. I really recommend Hotel Liabeny."