5/5 Excellent
Gautami, Livermore
Travelled with group
2 Dec 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
Hotel Regina
Photo gallery for Hotel Regina
Overview of Hotel Regina
VIP Access
Hotel Regina
4.6/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
Alcala 19, Madrid, Madrid, 28014
Explore the area
- Gran Via Street3 min walk
- Puerta del Sol3 min walk
- Plaza Mayor10 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive
Choose dates to view prices
About this area
Madrid
Located in Madrid, Hotel Regina is connected to a shopping centre. Plaza de Cibeles and Puerta del Sol are notable landmarks, and travellers looking to shop may want to visit Gran Via Street and Mercado de San Miguel. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.
What's nearby
- Gran Via Street - 3 min walk
- Puerta del Sol - 3 min walk
- Thyssen-Bornemisza National Museum - 8 min walk
- Plaza de Cibeles - 9 min walk
- Plaza Mayor - 10 min walk
Restaurants
- Where to eat
- Caramba – Restaurant with a bar offering Mediterranean cuisine. Serves breakfast, lunch and dinner daily.
Getting around
- Sevilla Station - 1 min walk
- Madrid Recoletos Station - 14 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Electric car charging station on site
- Height restrictions apply for on-site parking
- 24 hours off-site parking within 164 ft (EUR 30 per day)
- Street parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- 24-hour return train station shuttle (surcharge)
- Train station shuttle on request
- Limo/town car service
- Shopping centre shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 15 per person
- 1 restaurant and 1 coffee shop
- 1 bar/lounge
- Room service available
Family friendly
- Art supplies
- Baby bath
- Free cots/infant beds
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Banquet hall
- Lift
- Front-desk safe
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- German
- Italian
- Portuguese
- Spanish
Business services
- 24-hour business centre
- Conference centre (3552 square feet of space)
- Meeting rooms 4
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Handrails in stairwells
- In-room accessibility
- Low-height worktop and sink
- Roll-in shower (select rooms)
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Renovated entire property – January 2020
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Free cots/infant beds
- Hypo-allergenic bedding
- Memory-foam mattress
- Pillow menu
Bathroom
- Bidet
- Eco-friendly toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
Food and drink
- Champagne service
- Minibar
More
- Desk
- Eco-friendly cleaning products used
- Laptop-friendly workspace
- LED light bulbs
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Madrid
Madrid Centro
Hotel
3 star
Air conditioned
Free WiFi
Guest rating 4.5+
Business-friendly
Policies
Check-in
Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 15 per person (approximately)
- Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 7)
- Nearby parking fee: EUR 30 per day(164 ft away; open 24 hours)
- Early check-in fee: EUR 30 (subject to availability)
- Late check-out fee: EUR 30 (subject to availability)
- Rollaway bed fee: EUR 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.8/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.6/5
Property conditions & facilities
2/5 Poor
dean
28 Nov 2021
Liked: Staff & service, amenities
Stayed 3 nights in Nov 2021
3/5 Okay
Simon
Travelled with partner
26 Nov 2021
Liked: Cleanliness
Stayed 2 nights in Oct 2021
5/5 Excellent
Ana, Miami
Travelled with family
25 Nov 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021
5/5 Excellent
Dominic
Travelled with family
24 Nov 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021