Hotel ILUNION Pio XII is located in Chamartín, a neighborhood in Madrid, and is near a metro station. Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Calle de Alcalá. Looking to enjoy an event or a game? See what's going on at Santiago Bernabéu Stadium or WiZink Center. Guests appreciate the hotel's convenience to public transportation: Duque de Pastrana Station is 7 minutes by foot and Pio XII Station is 9 minutes.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
Restaurants
El Bosco - 8 min walk
Palacete de los Duques de Pastrana - 8 min walk
Zielou - 17 min walk
Pepitos - 13 min walk
La Pausa - 17 min walk
About this property
Hotel ILUNION Pio XII
Upscale eco-certified hotel near Santiago Bernabéu Stadium
Close to Plaza de Castilla, Hotel ILUNION Pio XII provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Pio XII Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Wedding services, free newspapers and a water dispenser
Guest reviews say great things about the helpful staff
Room features
All 214 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and bidets
Flat-screen TVs with satellite channels
Daily housekeeping, desks and phones
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Onsite parking available only on request
Parking on site (EUR 18 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available for a fee: EUR 17 for adults and EUR 8.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Pio XII Restaurant
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
24-hour business centre
4,306 square feet of conference space
6 meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
100% renewable energy
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Building
Built in 2002
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Pillow menu
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
Flat-screen TV with satellite channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Early check-in subject to availability
Late check-in subject to availability
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
Self parking fee: EUR 18.00 per day
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Property Registration Number 71470500
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Property is also known as
Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII
ILUNION Pio XII Madrid
ILUNION Pio XII
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid
Hotel ILUNION Pio XII Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overall, we had a pleasant stay at this hotel. Its location is not central, but it was perfect for our short trip to Madrid, with easy access to the airport. The room itself featured a comfortable bed and a spacious balcony. The reception staff was incredibly helpful, however, one staff member at breakfast seemed unfriendly and unenthusiastic. Despite this, the breakfast buffet itself offered a good variety.
This is a nice hotel away from the center but close to Metro station but they have a misleading payment policy that Expedia should be aware of and list it when booking, I reserved a room to be paid upon arrival but they charged my credit card without my authorization 2 weeks before arrival when the free cancelation selected option expired, what concerned me is that they never provided a receipt and the room still appear as unpaid in Expedia, I contacted the Hotel requesting the payment receipt but they never answered me, Expedia customer support was useless asking me for a screenshot of the processed payment when they should know bank and credit card apps restrict screenshot, I'm an Expedia Gold Member and travel to Europe frequently so this is the first hotel I encountered this payment issue, very disappointed in Expedia customer support as a VIP member so I won't be returning to this hotel due to this billing issue...