"I love staying here. In a great location to explore Makati from. Yes it is very basic but its air-conditioned and a great place to come back to sleep at"
"I love staying here. In a great location to explore Makati from. Yes it is very basic but its air-conditioned and a great place to come back to sleep at"
"I'm not good at English, but the staff politely answered my questions using the translation function on their smartphones.
The room was not dirty either.
The area around the hotel could be called a slum.
The shower had a water heater, but there was no hot water."
"I'm not good at English, but the staff politely answered my questions using the translation function on their smartphones.
The room was not dirty either.
The area around the hotel could be called a slum.
The shower had a water heater, but there was no hot water."
"During the stay the room was Okay. But while we were cleaning before check-out we noticed cockroaches on the room which was not a big deal but still concerning. The room was clean but there were some areas that were dirty and dusty when we checked-in. Overall for the price it was good enough to sleep and rest. The directions was a little confusing since the streets were not that narrow but once we arrived the staff was helpful and kind which made the experience feel better."
"During the stay the room was Okay. But while we were cleaning before check-out we noticed cockroaches on the room which was not a big deal but still concerning. The room was clean but there were some areas that were dirty and dusty when we checked-in. Overall for the price it was good enough to sleep and rest. The directions was a little confusing since the streets were not that narrow but once we arrived the staff was helpful and kind which made the experience feel better."
"Expedia – Huge Disappointment, but Rose Saved the Day
First of all, Expedia — massive disappointment on your side. My booking was accepted, everything seemed ready, and then upon arrival I was informed that the property I had booked had been cancelled — and the worst part, I was only notified when I got there. Completely unprofessional.
Thankfully, Rose — the manager of some of the properties at Poblacion Suites Polaris — stepped in and saved the situation. After nearly 25 hours of travel and...
"Expedia – Huge Disappointment, but Rose Saved the Day
First of all, Expedia — massive disappointment on your side. My booking was accepted, everything seemed ready, and then upon arrival I was informed that the property I had booked had been cancelled — and the worst part, I was only notified when I got there. Completely unprofessional.
Thankfully, Rose — the manager of some of the properties at Poblacion Suites Polaris — stepped in and saved the situation. After nearly 25 hours of travel and...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We had a pleasant stay at Grand West. The hotel and its amenities are of a high standard. The room and communal areas were clean and deserve a 5-star rating!
The staff were friendly and helpful.
We will definitely come back and stay longer on our next visit.
We had a pleasant stay at Grand West. The hotel and its amenities are of a high standard. The room and communal areas were clean and deserve a 5-star rating!
The staff were friendly and helpful.
We will definitely come back and stay longer on our next visit.
Liza
Reviewed October 24, 2026Reviewed October 24, 2026
This was our last stop before flying back to the UK. Hotel was beautiful, very friendly staff, our room was perfect. The breakfast was the best of the 3 hotels we stayed in. The casino was huge, being from the UK it is very odd being in a room where people smoke, which as a non-smoker I personally didn't like, notwithstanding I understand different cultures have different rules.
This was our last stop before flying back to the UK. Hotel was beautiful, very friendly staff, our room was perfect. The breakfast was the best of the 3 hotels we stayed in. The casino was huge, being from the UK it is very odd being in a room where people smoke, which as a non-smoker I personally didn't like, notwithstanding I understand different cultures have different rules.