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"Staff were so friendly and helpful, facilities were clean and well maintained, food was excellent!"

"This experience was by far one of the best experiences my entire family have had. The service was fantastic, the facilities were clean, the food was delicious, and there were so many activities and things to do. I huge thank you to Alejandro at the reception desk who was a gem, to Jose and Joel who were magnificent at the Beach Bar, to Eduardo who was fantastic at the Snack Bar at Colonial, to Cecilia who was a wonderful waitress at the Hacienda PM buffet, to the chef extraordinaire David at Portofino who’s food was delicious, to Francisco and Jonathan who’s service at Portofino made us feel special, and to our wonderful concierge David and Rafael who were a power team always checking after us and giving us updates for our day….you all made this experience exceptional and one that I wish many other families would enjoy. I am Palladium loyal now for life. Thank you again for all that you did. "

"This place is amazing….! The entire resort is beautiful…..the rooms are clean…the food is great and the staff very very friendly! I already purchased a package to return 😂. Parks were super fun and kind friendly!!"

"Cleanness the food the view are all great. "

"staff are friendly and very nice"

"Beautiful hotel! It is enormous and it takes a bit of time to learn the layout. Signage could be improved. Staff were very helpful and everyone spoke English well. We will go back!"

"An immaculate facility!!"

"Everything was great. The room was modern, clean, spacious, bright and beautiful. Great view. Comfortable seating on the balcony. Service/hospitality was excellent. Food/drinks were great. We did the preferred room so we got brand name alcohol. The spa was wonderful. We did the hydrotherapy twice and spa treatments once. I got a facial/cranial sacral massage and my husband got a massage with three different modalities. We both loved our treatments. The property is well maintained and has a variety of restaurants. Its located inside a gated community so you can walk outside the resort and explore a little without a car. You can rent a golf cart if you want to. There is a nice public beach you can walk to. "

"The staff were amazing here and they accommodated all my requests so quickly."