Search Hotels with Parking in Richmond

"Horrible experience, called in advance to plan our adult children's early arrival, prepaid rooms, provided credit card for incidentals and parking etc. Provided names of the kids, confirmation # all as requested. Front desk was completely incompetent and could not read room notes. Turned our children away after being all arranged. Had to essentially yell to be given a manager to speak with. The manager was excellent to deal with and sorted out the situation to allow our kids to get into our rooms. Then upon my arrival the front desk still could not comprehend anything. Asked for my credit card again to charge incidental holds even after it was already done. Gave me the wrong room keys and could not figure out room assignments. We will never stay here again. My children when asking for sugar for coffee was told they wouldnt send to room and they needed to come to front desk. They were given glare stares and made uncomfortable. Horrible experience, never again. Hotel layout is ridiculous for elevator access and parking when navigating luggage and bags. "

"We enjoyed the breakfast. "

"Housekeeping was great. Front desk help not so helpful. I wanted to stay another night but front desk wasn’t helpful at all."

"Good location (close to the airport, shopping and restaurants)."

"Everything was wonderful"

"Shuttle message stated was every 45 minutes but front desk said it was every 30 minutes on the hour. Lounge meal was the worst we’ve had, wings were overcooked & fries cold. Breakfast buffet was excellent."

"Great location near the airport. Used the courtesy shuttle to airport a few times so could catch the train to the city. Very convenient."

"not worth the money, $350/night for a poor hotel, badly maintained."

"So clean and quiet"