Search Hotels by Accor Hotels in Puerto Vallarta

"The Best part of my stay was the Excellent Staff. Too many top performers, to mention all of them here. But Gabriela at the ‘front desk’ stood out. Professional, Polite, Pleasant, Personable and ultra helpful. Just a Genuine Customer Service Representative. Pepe gets honourable mention as my much needed help for operating the cool things in the room - such as A/C, Ceiling Fans, Electronic Key Fob, TV Remote and Safe. And he had a couple of assistants too, who also helped -they know who they are. In the end EVERYTHING worked like a charm, once I understood how to do it all. My Loft Suite, was ‘Named’ the “Las Vegas”; and all Suites had Different City names from all over the World - which I thought was a stroke of genius for marketing, interest and excitement for staying in Your chosen Suite - and hopefully getting a different one on Your next stay ?! My Las Vegas Loft was very pretty, well appointed, ultra modern, exceptionally clean and pretty darn cool. I would like to stay in the very charming ‘Moscow’ Suite next time - if I can get lucky. All of the suites are Unique in their own way - size, # of bedrooms, some have kitchenettes, some with balconies, etc. So there is something for everyone and budget. Pool and pool deck excellent. Have their own Restaurant at the pool area for breakfast and brunch - and although I did not try it - MANY people I met were not did daily; and I never heard a bad word about it. I would stay here again in a Heartbeat !!"

"Yes, clean room and staff was nice"

"All was great!"

"Very clean and customer service "

"The staff at this hotel offer great service and amenities are very good."

"This place does not disappoint. Canto has a very nice atmosphere.."

"Everything was perfect. I am looking forward to coming back next spring "

"this year there are positive changes like they changed the room key entry NO MORE "key doesn't work - again" LOL works every time. Staff like usual are like family and the management was Excellent. "

"Wonderful place would certainly stay again Staff very accommodating Rooms clean and spacious Pool warm and very large Plenty of food choices all good Grandaughter really enjoyed kids club Nice to have beach drink service All over a very enjoyable stay "