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"Miranda at the front desk was beyond accommodating. My mom and I enjoyed our stay in this historic hotel!"

"I like this place a lot and have stayed here many times over the years. Comfortable stay at a reasonable price at a convenient location in Pittsfield. "

"Good"

"Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience."

" The friendliness and excellent service received from the staff. While we stayed at the Yankee, we expected a delivery from UPS and the staff at the registration ensured that we would be informed as soon as it arrived at the Yankee. There was a delay from UPS and it caused us some stress. The Yankee staff made sure we were kept informed of the delivery. Their concern was greatly appreciated. Thank you."

"When I first walked in to check in this place made me feel very welcome and such an open lobby. The rooms look fairly new. The beds were a little hard and the pool was very cold however I felt very refreshing due to the heat outside during my time there. Both afternoon and morning staff were very wonderful and respectful. If I drive through there I probably will stay there as it's right off the 90. "

"Great place"

"Beautiful hotel, very well-maintained. Friendly professional, welcoming staff. Rooms are beautiful, well appointed and very comfortable. Exceptional service by the staff at this particular property. We ended up leaving something behind by mistake and they immediately called us and let us know that we had left something in the room that was important to us. We really appreciate the extra special personalized service. When in the area, we will definitely stay here again. "