Search Riverside Hotels in Pigeon Forge

"Clean room enjoyed my stay. "

"Breakfast was okay, not a lot of variety, no fresh fruit, ran out of a lot of food. Rooms were clean, walls were paper thin so we heard the people next to us and they were very loud made it hard to sleep, the front door was not sealed all the way so we could see day light coming in and heard the cleaning peoples carts very early in the morning. So no sleeping in if you wanted to, the hot tub inside was cold, the hot tub outside was lukewarm, outside pool was very clean and perfect temp. Parking was hard to maneuver. Over all I will probably not every stay at this hotel again, I want my rooms inside and have a balcony so I can enjoy the outside. "

"We so enjoyed being next to the creek and having 2 comfortable King size beds!"

"Upon check in at approximately 5pm, I was told that my room was not ready (check in is at 3pm). I had to wait about 15 minutes before I could check in. Once I got in the room, my daughter wanted to sleep on the pull out sofa bed but when we pulled it out there was a nail clipping, hair, and dirty stains on the sheet. I looked over my queen bed and discovered stains on my sheets and the pillow looked as though it had be used. I contacted the front desk, and I was instructed to come down stairs to get new sheets, which I did. While putting new sheets on my queen bed, I discovered that the mattress pad had a blood stain on it. I once again contacted the front desk and they sent someone up to change it. When I asked front desk to comp one night because of al the issues I had, they stated they could not because I booked through hotel.com. I contacted hotel.com and they tried to discuss with the hotel about comping one night and they refused. "

"Simply the best place to stay in pigeon forge tn. Everything is right there. Staff was fantastic. "