Search Hotels Near Ripley's Aquarium of the Smokies, Gatlinburg

"Very clean and staff was very friendly and helpful "

"The pictures and description of the property is misleading. In much need of some updating and maintenance and even cleaning of the property itself. The staff was great they were helpful and friendly as the electricity has gone out for a little over an hour. "

"Hotel was great, staff was great, beds were way too hard, and our entire floor reeked of marijauna. "

"Clean rooms, spacious, and a great view of downtown Gatlinburg. "

"Great location and decent rooms. Breakfast can take some improvement though with a larger room space given the number of rooms they have on the property "

"Rooftop lounge area was wonderful. They needed more staff at the bar and restaurant."

"Great stay, everything was amazing i wished house keeping was a little more thorough in cleaning and replenishing the room ie coffee, sugars etc.. there were random hairs in the shower. Other than that 10/10 would stay again. Spa was great i had a gentleman who needed to trim his nails. I did ask for a Swedish massage when i booked but was given a deep tissue. Not complaining but i didn’t feel heard. "

"My husband and I had a great stay"

"It is an older property that has been renovated. Great location. Staff was very helpful and friendly. We only had two complaints really. The walls are pretty thin and our neighbor didn’t like us laughing at 11:30pm so they banged on the connecting door. And the continental breakfast was really sad—what pastries they had were poor quality and there weren’t many options at all. We were there only one night and basically only were there to sleep but overall it was a good time. The kids enjoyed being by the river and the views and we got to see a bear. "