Search Hotels Suites in Gatlinburg

"Great customer service!"

"Outstanding hotel! Enjoyed a 3 night stay this week and room was very clean, comfortable, quiet. Free breakfast was a pleasant surprise when the Expedia listing doesn’t show that as being offered. Parking was always easy too even at 10-11p. Location can’t be beat and I appreciated being at the start of town making the trip to Pigeon Forge for dinner every night super easy (Local Goat is A++++). My only complaint is room 324 the air conditioner unit needs cleaning/maintenance, had a slight mildew smell and I had to run the unit at night since the windows wouldn’t open and the muggy factor was high - I came home with a sinus infection unfortunately. But otherwise lovely hotel, would absolutely stay again!"

"We had a fantastic vacation here! I loved the craftsman theme of the hotel, the kids loved the pool and the waterslide. The free shuttle around town picks you up right outside the hotel. it was great!"

"It was a little outdated. But it was still a great place. Lots of amenities. The staff was amazing. My only complaint is that there is only one microwave and it’s in the lobby. The rooms didn’t have a microwave. And the hotel had an odd smell. But everything else was perfect "