Search Hotels Near Mountain Mall, Gatlinburg

"Everything is so good! Location, staff, view from room, room service - we liked it all. They must address one thing. There has to be adequate supply of drinking water free of cost. This is basic necessity."

"Super clean, the breakfast was amazing. "

"Rooms are clean , staff is helpful and nice "

"This property has way much more than expected! The room kitchen had everything needed and more! Was not expecting it to have Laundry so that was a plus. The location was the best attribute for us, since we enjoy all the fun stuff in downtown and the best part is we could take the trolley right outside the hotel. We couldn't use the pools since they were in maintenence but we did get a chance to use the hot tub. Parking is a bit uncomfortable but once parked your set. I would definitely come back! "

"It’s a decent hotel but quite run down. Needs some touch ups and fixing some things. The rooms are quaint with balconies and fireplaces. The creek is pretty. The breakfast was great. I was comfortable enough but would like to see some improvements because it’s a good location "

"We had the best time!! Pool and hot tubs were very well maintained. The room itself was very cute and had a great view. We will definitely be back"

"To be honest, the breakfast wasn't good at all; they were missing fresh fruit or something more. The area itself, however, was clean. The location of this place is excellent."

"I loved our stay at the hotel, the staff were excellent, roof top bar has the best view ever and it’s a good distance from the downtown strip area. I would definitely recommend this place. 10/10 on cleanliness, staff , ambience and decor. Thank you "

"Room and staff were great. Some parking areas were tight. "