First of all, the hotel was the most disgusting, unkept hotel I have ever stayed in. There were huge bugs everywhere, mold in the rooms, the bed was broken, and the bathroom was absolutely disgusting. The minute we arrived we felt unsafe and unclean and knew we couldn't stay there. I contacted the hotel manager and said that we would be happy to pay for the first night but that the place was very dirty and we could not stay there for the entire booking and would be checking out the next day. They contacted their manager for approval and confirmed that they would reimburse us for the stay 100% . The next day we checked out into a MUUUUUCH better, cleaner, and safer hotel. However now, nearly two months later, the hotel has not refunded us even though we only stayed one night and they agreed to give our money back. They are not being responsive and have stolen our money. This hotel should be shut down !!!