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Interior of the room was not at all up to the mark. No value of money at all. Room was dusty and untidy not even toiletries were provided on the first night.
The food was amazing, all things we tried were consistently good, although there were some issues in getting orders right. Staff was friendly, overall a pleasant stay
It is a lovely property by Fortune ITC. The food is good and the staff is very welcoming. We enjoyed the stay at this hotel. Located very close to Rose garden and ideal for a walk to the beautiful park. The service staff and the manager at the restaurant needs special mention they are so helpful. ...
Pleasant stay, service was good, able to check in early, room service food wasn’t the best so we ordered takeaway.
We have been staying consecutive years. This is one of the pocket friendly nicest play to stay in Ooty.
Very bad experience in resort. Staff members are very creep and management is very bad. no water bottle given in room and blankets are very dirty. entrance of hotel is very bad. overall not satisfied with service.
Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
Good location, Good food, Friendly staffs , Comfort & Cleanliness
Location is very good,staff specially Front Office,House keeping Bharat are really good