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Guest reviews

68 reviews
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Restaurant
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationGovernment Museum7 min walk
Popular LocationSt. Stephen's Church15 min walk
Popular LocationThread Garden19 min walk

Choose dates to view prices

  • Deluxe Suite

    Room amenities

    • 506 sq ft
    • Valley view
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Suite
  • Deluxe Room

    Room amenities

    • 231 sq ft
    • Valley view
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Room
  • Nilgiri Suite

    Room amenities

    • 682 sq ft
    • Park view
    • Sleeps 3
    • 1 Double Bed
    More detailsNilgiri Suite
  • Premier Room, 1 Double Bed

    Room amenities

    • 231 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsPremier Room, 1 Double Bed
  • Superior Room

    Room amenities

    • 344 sq ft
    • Park view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Room

About this area

Ooty

Located in Ooty, Sinclairs Retreat Ooty is in the historical district and near a train station. The area's natural beauty can be seen at Nilgiri Hills and Ooty Lake, while Ooty Rose Garden and Government Botanical Gardens are popular area attractions. Take the opportunity to explore the area for outdoor excitement like mountain biking.
Visit our Ooty travel guide
View in a map
Popular Location

What's nearby

  • Government Museum - 7 min walk
  • St. Stephen's Church - 15 min walk
  • Thread Garden - 19 min walk
  • Ooty Lake - 9 min drive
  • Ooty Rose Garden - 17 min drive

Getting around

  • Ooty Udhagamandalam Station - 9 min walk
  • Coimbatore (CJB) - 90 min drive

About this property

Sinclairs Retreat Ooty

3.5-star hotel, walk to Nilgiri Hills
This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 81 individually furnished rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Sinclairs Retreat Ooty offers 81 forms of accommodation with minibars and a safe. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Ooty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre

Family friendly

  • Arcade/games room
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (4000 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between noon and anytime

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: INR 1500 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Ooty Sinclairs
Sinclairs Ooty
Sinclairs Retreat Hotel
Sinclairs Retreat Hotel Ooty
Sinclairs Retreat Ooty
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat
Sinclairs Retreat Ooty India/Ooty (Udhagamandalam)
Sinclairs Retreat Ooty Ooty
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat Ooty Hotel Ooty

Frequently asked questions

Can I cancel my reservation for free at Sinclairs Retreat Ooty and receive a full refund?
Yes, Sinclairs Retreat Ooty offers free cancellation on select room rates, because flexibility matters! Please refer to Sinclairs Retreat Ooty cancellation policy on our site for more details about any exclusions or requirements.
Is Sinclairs Retreat Ooty pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sinclairs Retreat Ooty?
Self-parking is free at this property.
What time is check-in at Sinclairs Retreat Ooty?
Check-in is from noon to anytime.
What time is check-out at Sinclairs Retreat Ooty?
Checkout is at 10 AM.
Does Sinclairs Retreat Ooty provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Sinclairs Retreat Ooty located?
Situated in the historical district, this hotel is within 1 mile (2 km) of Government Museum, Nilgiri Hills and Ooty Lake. Ooty Rose Garden and Government Botanical Gardens are also within 2 miles (3 km). Ooty Udhagamandalam Station is 9 minutes by foot.
3.2
68 reviews
5 - Excellent
13
4 - Good
21
3 - Okay
12
2 - Poor
12
1 - Terrible
10

3.3/5

Cleanliness

3.5/5

Staff & service

3.5/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place not as stated
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
Stayed 1 night in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Worst experience
Not worth the money
Stayed 2 nights in Dec 2019

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Stayed 2 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Beautiful Hotel at Beautiful place
The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Stayed 3 nights in Jul 2019

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good,staff specially Front Office,House keeping Bharat are really good
Stayed 3 nights in Jun 2019