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Interior of the room was not at all up to the mark. No value of money at all. Room was dusty and untidy not even toiletries were provided on the first night.
The food was amazing, all things we tried were consistently good, although there were some issues in getting orders right. Staff was friendly, overall a pleasant stay
The location and surrounding of this property is just amazing but I guess in terms of service and facilities offered the price they are charging they have a lot of room for improvement.
It is a lovely property by Fortune ITC. The food is good and the staff is very welcoming. We enjoyed the stay at this hotel. Located very close to Rose garden and ideal for a walk to the beautiful park. The service staff and the manager at the restaurant needs special mention they are so helpful. ...
Best location. Beautiful hotel. Good food. Swimming pool broken. Park not maintained long grass not cut properly. House keeping can be improved.
The hotel simply not worth for 4000/- per day. Room was not cleaned on Day 2 & bathroom taps r not working & no hot water. Coffee machine was not working despite request not changed the machine . This was worst experience we had .
We have been staying consecutive years. This is one of the pocket friendly nicest play to stay in Ooty.
Very bad experience in resort. Staff members are very creep and management is very bad. no water bottle given in room and blankets are very dirty. entrance of hotel is very bad. overall not satisfied with service.
Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
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