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VOUK Hotel & Suites

5.0 star property
Luxury Nusa Dua hotel in Sawangan with free parking

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for VOUK Hotel & Suites

Outdoor pool, pool loungers
Exterior
Superior Room Only | Minibar, in-room safe, desk, blackout curtains
Daily cooked-to-order breakfast (IDR 250000 per person)
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Superior Double or Twin Room, Hill View

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room, Hill View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 51 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Hill View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Hill View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Bathrobes
  • 51 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • 102 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, 80363

What's nearby

  • Geger Beach - 11 min walk
  • Bali Collection Shopping Centre - 3 min drive
  • Bali Nusa Dua Convention Centre - 4 min drive
  • Nusa Dua Beach - 8 min drive
  • Pandawa Beach - 18 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 24 min drive

Restaurants

  • ‪The Mulia - ‬15 min walk
  • ‪Reef Beach Club - ‬3 min drive
  • ‪The Cafe - ‬11 min walk
  • ‪Nasi Ayam Bu Oki - ‬2 min drive
  • ‪Bejana - ‬19 min walk

About this property

VOUK Hotel & Suites

Luxury family-friendly hotel near Geger Beach
Located close to Nusa Dua Beach and Waterblow, VOUK Hotel & Suites provides a terrace, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a massage, a facial or a body treatment. The on-site international cuisine restaurant, Rasa Restaurant, offers breakfast, lunch, dinner, light fare and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a free local area shuttle and a local area shuttle
  • Multilingual staff, luggage storage and a banquet hall
Room features
All 176 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 42-inch Smart TVs with digital channels
  • Balconies, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 kilometres
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rasa Restaurant
  • Splash Bar

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (431 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
  • Rollaway bed fee: IDR 800000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Mantra Hotel Nusa Dua
VOUK
Nusa Dua Mantra
VOUK Hotel Nusa Dua
VOUK Hotel
VOUK Nusa Dua
VOUK Hotel & Suites Bali/Nusa Dua
VOUK Hotel Suites
VOUK Hotel Suites
VOUK Hotel & Suites Hotel
VOUK Hotel & Suites Nusa Dua

Frequently asked questions

Does VOUK Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is VOUK Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at VOUK Hotel & Suites?

Self-parking is free at this property.

What time is check-in at VOUK Hotel & Suites?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at VOUK Hotel & Suites?

Checkout is at noon.

Where is VOUK Hotel & Suites located?

This family-friendly Nusa Dua hotel is located near the beach, within 3 mi (5 km) of Geger Beach, Nusa Dua Beach and Waterblow. Pandawa Beach and Melasti Beach are also within 6 mi (10 km).

VOUK Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 92 out of 229 reviews" "
Rating 8 - Good. 97 out of 229 reviews" "
Rating 6 - Okay. 25 out of 229 reviews" "
Rating 4 - Poor. 13 out of 229 reviews" "
Rating 2 - Terrible. 2 out of 229 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and friendly staff.
Stayed 2 nights in Sep 2024

4/10 Poor

Ibrahim

Stayed 6 nights in Aug 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 2 nights in Aug 2024

6/10 Okay

Ashiq

Travelled with family
Liked: Staff & service, amenities
The public areas were amazing and so was the breakfast buffet. Our room smelt like sewage with the smell coming from the toilet. The Hotel was nice enough to try and get rid of the smell but it came back the second night we were there. Overall we enjoyed our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable value for money -- big property, nice rooms with lots of amenities. Close to beach clubs and other outings. Really nice staff. I will be going back for some weekends, for sure.
Stayed 2 nights in Jun 2024

8/10 Good

Tommy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
2 Nights stay, 1 king bed with huge soaking tub
Check in was easy, organized and prepared with my reservation info printed out. Luggage delivered directly into Room while I went out. Bed sheets and linens were nice and clean. 3 stars comes from issues with tub drain wasn’t able to release the water, inside the surrounding floor of the show was bad caulking and a lot of black mold. There were two shower towels, one seemed pretty clean, the other had stains and didn’t seem clean. Furniture was dated and Dull. and tv screen was tilted up due to bad setup, but worked Overall good size room, didn’t have any chance to explore anymore of the hotel as I was out for the day and stayed only 2 nights Also, had issues with my keycard after the first night. Went to
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Cute affordable luxury hotel in Nusa Dua. The staff are superb!
Stayed 6 nights in Feb 2024

8/10 Good

David Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Derek, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a nice quiet area.
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Natividad

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel esp for the price. Nothing to complain
Stayed 6 nights in Aug 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vouk hotel and suites are absolutely AMAZING. The grounds are gorgeous, the rooms are so beautiful and most importantly, the staff are all sooo nice. It made my solo stay really welcoming. It's isolated from shops and convenience stores though so I spent a lot of my spending money on taxis to Kuta/Seminyak town centre and back each day. Very expensive.
Stayed 4 nights in Aug 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Overall hotel facilities were fine. Although a little run down. Upstairs coffee lounge was closed due to lack of guests. 15 minute walk to the beach. But for the price, was great value.
Stayed 8 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Hao

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Too many mosquitos in the dining room.
Stayed 4 nights in Feb 2023

10/10 Excellent

Viorel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Stayed 9 nights in Mar 2020

10/10 Excellent

Mukeshjung, Nepal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at really good price. Best stay in Bali so far.
Stayed 5 nights in Sep 2019

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
Lots of pros and lots of cons. Pros Breakfast was fresh and we could order eggs how we liked them Breakfast staff were friendly and got to know our order which was a nice touch Upgraded to suite No one else around the pool all day, we had the choice of lounger Gardens were always very presentable and well looked after by staff The hotel was generally clean. Fresh fruit bowl, bottled water and mini bar in room Pasek who worked at the bell desk would take you to the beach/shops whenever you wanted to Cons Huge renovations to the lobby, walkway and one of the restaurants which we were not made aware of before or after booking Hot molten metal dripping through the roof of the breakfast dining area because of building work above Pillows on the sofa in the suite had stains on them and were discoloured The shower would not drain and flooded the bathroom once and then nearly a 2nd time even after staff had ‘cleared’ the issue Being woken up by 6 buses, shouting drivers, reverse beepers and keeping the engines running every morning to take all the Chinese guests on day trips We were the only western guests and this can be a pro and a con at the same time. Once the hotel was full of people, our toilet began to smell. All other staff who worked at the bell desk wouldn’t take you anywhere on the shuttle because it wasn’t the right time in the schedule. Even though no one else was around to use it?
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property, spacious rooms, friendly staff etc. We received a room upgrade, airport transfers, they really were great. You need transport for everywhere as it is a little too far to walk to the more lively restaurant areas. You also need to pre book and sauna or steam room sessions as they take 15 mins to warm up. They are the only slight inconveniences
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff--always happy to help Free mini bar replenished daily Complimentary massage offered due to inconvenience Free shuttle to and from airport Regular complimentary shuttle to bali Collection Nice big swimming pool
Stayed 4 nights in Jul 2019

10/10 Excellent

AIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Bali
All good
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Nude Dude in Nusa Dua
The experience could’ve been better. On the one hand the staff is very friendly. However, there was a bit of confusion upon arrival because there was no vehicle to pick me up and I was unable to reach anyone at the hotel by email or phone. So I took a taxi. Checking in was easy but after a long day, I just wanted to rest without interruption so I put the do not disturb sign on. However, while I was in the shower a housekeeper came in anyway. While standing naked in the shower, I had to explain to him that he needed to come back to service the room. Again, he was real nice but I was shocked that it happened. Like a number of resorts in Nusa Dua, this is probably best for those traveling with family or small groups. A bit far from the action, but that’s what I was looking for this time around.
Stayed 2 nights in Sep 2018

4/10 Poor

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don't bother unless you're chinese.
This is the 4th time I've stayed at this resort. It had changed ownership/been rebranded twice since. Unfortunately it's now targeted directly to the chinese. We were the only non Chinese there. We were literally pushed around in the buffet, had them banging on our door at all hours (kept getting the wrong room) and had them screaming in the pool beside our room until late at night. The resort is beautiful but little things were annoying like very very slow service around the pool (given buzzer to push but no one came twice), waterfall into pool so loud you have to yell to the person beside you, no paper menus/conpendiuim in room (everything on tablets which didn't work properly), tv remote really hard to use (couldn't turn tv off as button didn't work), aircon wouldn't adjust so cold all the time. Buffet only designed for asian cuisine (had to ask the chef for a piece of bacon. Such a shame as the resort itself is beautiful and the staff are very friendly but just not as good as it used to be. Definately wouldn't bother unless you're chinese.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great hotel but needs lots of improvement
The rooms are great and spacious. It was also clean and have good amenities. Hotels has great pool and cool view. The only downside is the slow service and hotel management. Breakfast and room service were slow. Lots of food tray left empty and it took time to get it refiled even though we were there at 8 AM and breakfast is served till 10AM and there were tour group stayed in the hotel. Charges 100k for extra room key, the management is not helpful and didnt show themself when there was an issue with check in. Things were not communicated well between the sales team and the Front office, and rather let the FO deal with problem. Overall the stay was so so but not going to reccomend it for a group trip and will not stay at this hotel again next time.