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Alaya Resort Ubud - CHSE Certified

Photo gallery for Alaya Resort Ubud - CHSE Certified

Aerial view
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Balcony

Overview of Alaya Resort Ubud - CHSE Certified

VIP Access

Alaya Resort Ubud - CHSE Certified

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Hanoman, Ubud, Bali, 80571

Explore the area

  • Popular LocationUbud Monkey Forest4 min walk
  • Popular LocationUbud Palace18 min walk
  • Popular LocationSaraswati Temple20 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)75 min drive

Room options

About this area

Ubud

Located near the boardwalk, Alaya Resort Ubud - CHSE Certified is in Ubud City-Centre neighbourhood and is connected to a shopping centre. Ubud Palace and Tegallalang Rice Terrace are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Travelling with kids? Don't miss Bali Safari and Marine Park. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with cave exploring, hiking/biking trails and ecotours.

What's nearby

  • Ubud Monkey Forest - 4 min walk
  • Pura Dalem Agung Padangtegal - 10 min walk
  • Ubud Palace - 18 min walk
  • Ubud Traditional Art Market - 18 min walk
  • Saraswati Temple - 20 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 71 min drive

Restaurants

  • Tropical View Cafe - 3 min walk
  • Habitat - 4 min walk
  • Mamma Mia - 4 min walk
  • Taco Casa - 4 min walk
  • Twist restaurant - 4 min walk

About this property

Alaya Resort Ubud - CHSE Certified

5-star luxury resort located in Ubud City-Centre
Located close to Ubud Monkey Forest and Ubud Traditional Art Market, Alaya Resort Ubud - CHSE Certified provides a return airport shuttle, a poolside bar and a terrace. Active travellers can enjoy cycling at this resort. Indulge in a massage and a body treatment at DaLa Spa, the on-site spa. The on-site restaurant, Brasserie Restaurant, features Indonesian cuisine and brunch. Yoga classes are offered at the gym; the property also has a garden, a library and dry cleaning/laundry services. In addition to a business centre and babysitting, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), bike hire and an area shuttle
  • A front desk safe, a banquet hall and massage treatment rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 105 rooms feature comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and dressing gowns.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily: IDR 292875 for adults and IDR 140580 for children
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Brasserie Restaurant

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: IDR 292875 for adults and IDR 140580 for children (approximately)
  • Airport shuttle fee: IDR 786500 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 14 years old are not allowed in the spa

Property is also known as

Alaya Hotel
Alaya Hotel Ubud
Alaya Ubud
Ubud Alaya
Alaya Resort Ubud Bali
Alaya Ubud Resort
Alaya Resort

Frequently asked questions

Does Alaya Resort Ubud - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 7 Feb 2023 start from ₹8,787.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alaya Resort Ubud - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alaya Resort Ubud - CHSE Certified?

Valet parking is free at this property.

What time is check-in at Alaya Resort Ubud - CHSE Certified?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Alaya Resort Ubud - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Alaya Resort Ubud - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 786500 per vehicle applies.

Where is Alaya Resort Ubud - CHSE Certified located?

This family-friendly Ubud resort is located in the entertainment district, within 1 mi (2 km) of Ubud Monkey Forest, Ubud Palace and Ubud Traditional Art Market. Campuhan Ridge Walk and Tegenungan Waterfall are also within 9 mi (15 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 922 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 219 out of 922 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 37 out of 922 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 10 out of 922 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 6 out of 922 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kohei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing

10/10 Excellent

Allison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolute heaven on earth!!! This hotel is beautiful and luxurious with the pools and gardens and dining options!! Wonderful friendly staff and lots of stores and things nearby

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved property, facilities and especystaff who could not have done more
Stayed 12 nights in Nov 2022

10/10 Excellent

Alan, NA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm serene and staff represent all that is beautiful about Ubud and Bali

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Alaya & highly recommend not only the resort but also Ubud. Our suite on the 5th floor was immaculate, the hotel grounds were lovely & there were 2 great restaurants in the complex. Breakfast was a little bit boring, I must admit… would’ve been nice to have grilled mushrooms, tomatoes or other condiments with the eggs. The resort’s location is great, with some good restaurants & shops close by, & only 5 mins walk to Monkey Forest. Ubud market is about 15 mins walk. Ubud is much quieter than Kuta, Seminyak & Legian with their uninviting beaches. It is nearer to the rice fields, waterfalls & is abundant in culture.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for couples
Excellent location near all the hustle and bustle. All staff are very friendly and helpful. The room itself is great. We had a problem with the air conditioning but staff sorted quickly whilst we were out. You can’t go wrong booking this place. We didn’t use the on site restaurants or pool because there were so many good restaurants and pools elsewhere so can’t comment. Everywhere is clean and tidy. It’s a very quiet hotel. Only negative - It’s a big hotel so doesn’t feel as personal as the smaller ones and the fridge in the room was not stocked.
Stayed 3 nights in Sep 2022

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here several times. Excellent service, beautiful rooms, the best balconies around.
Stayed 2 nights in Sep 2022

8/10 Good

Palak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort in the heart of ubud! loved the stay.Minimum dining options for vegetarians on the property but you can always go out on the street
Stayed 2 nights in Aug 2022

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities