Search Hotels with a Bar in Northwest Rochester

"Staff was very friendly and helpful."

"I have been in many hotels over the years. I have stayed in plenty of Holiday Inns. The hotel itself was okay, the staff was okay, the room was okay-ish. The worst thing, BY FAR, was the bed. Again, I have traveled all over the country and have been in 100s of hotel beds. To say this is the worst mattress I have ever had the displeasure of trying to sleep on is absolutely INSANE. I sat down on the end of the bed and was instantly concerned. The bed was rock hard and I not only felt BUT HEARD the springs in the mattress creek and crunch. My husband and I slept ON TOP of the blankets to try and have some type of padding. I was absolutely CRIPPLED from sleeping on this mattress for 4 hours. I was unable to get out of bed unassisted and it took me 2 hours before I could attempt to stand upright. I am writing this 8 hours after getting home and having to go to Urgent Care because the pain is unbearable. A quick overnight trip for my wedding anniversary has ended in horrific pain, urgent care and a boatload of steroids and pain relievers. Definitely not an anniversary I want to remember. I will NEVER stay at a Holiday Inn ever again."

"Clean room; friendly staff"

"Staff was great! All was in order at the property and it was great to see some upgrades being done. Our son will be attending St. John Fisher University next year and we are looking forward to our next stays after his football games!! "

"The room was clean and comfortable. The staff was friendly and helpful. "

"Proce"

"Excellent conditions"

"Yes the toilet seat was broken and it was also not properly clean. The check in time wasn’t what was advertised. The only thing that was pleasant was the staff upon arrival."

"The whole hotel looks dingy and dilapidated. My entire floor smelled like weed. Staff is nice but rather vague and didn’t give great instructions for someone who had never been there before. I had to ask about the restaurant, the shuttle, etc. No information was volunteered. My room wasn’t very clean: chunks of grout had fallen out onto the floor, the room looked like it hadn’t be vacuumed, hairs that were not mine on the towels, etc. Also, there is no microwave in the room, and there is no safe. I expected better from a Marriott, and this does not encourage me to stay at another Marriott in the future."