Search Wedding Hotels in Henrietta

"BELIEVE THE NEGATIVE REVIEWS! ALL THE TRAVEL SITES NEED TO REMOVE THIS HOTEL FROM THEIR SITES. I stayed at this low-budget hotel from May 1 - 3, 2026 because my family booked it first due to a weekend event we were attending. I didn't know the area and it made sense to stay with my party then alone. The initial mistake was not reading the reviews. This place is horrible. When we arrived there was no staff to receive the guests nor were there any staff to clean the hotel or the rooms, per the front desk attendant. The clerk said it was an hour wait for a room due to that, and then started putting up signs reading no vacancies even with a reservation. How disrespectful is that to people traveling long distance?! I believe this is the norm for this place that looks like its never been thoroughly cleaned. From the dirty stained rugs on every floor and in every room, to the scuffs on the walls, paper printed room direction signs, trash on the floor in the amenity spaces, to some of the questionable-looking "guests" this hotel is a hot mess. One newly arrived guests was in the lobby demanding a refund because she had a spiders in her room. Another person was complaining of stains on their carpet. There were no beverages or snacks for sale in the lobby, no vending machines, nothing. My room had the potential to be so nice, with a decent sized bathroom, two queen beds and a great river/waterway view but it hadn't been deeply cleaned since they opened. The windows were filthy!"

"I feel like there should be a complmental breakfast and a microwave in the room with all the money Double Tree makes"

"Waited for over 15 minutes for anyone to check me in. Then there was no hot water."

"Great hotel, friendly staff, super clean! The gentleman working the breakfast area was a pleasure to chat with and so very helpful with navigating my coffee run by giving me a tray "

"No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw.."

"Some areas need paint between floors"

"Love the breakfast. Best hotel breakfast I’ve had in a long time. They had two different types of waffles with chocolate batter or vanilla batter. They had strawberries, sliced almonds, chocolate chips and whipped cream to put on them. Excellent coffee choices, and good quality. Nice little blueberry scones. Theresa did a great job keeping it stocked and was very pleasant and helpful "

"Good good need hairdryer"

"Had to switch rooms because there was hair and grime in the tub. Giant wet spot on the first floor just outside the room we got moved into. Not the best but not the worst either. May not book again though."