Search Luxury Hotels in West Henrietta

"Our room had a weird smell, the shower leaked and there was no hot water the last morning."

"We needed a place to stop on a long drive and it was adequate for that purpose. The only issue was the mattress. Had a big dii in the middle. Uncomfortable to sleep in. Yhereveas a second floor but NO ELEVATOR. we had to drag our luggage upstairs. Kind of hard for us elderly."

"This is not a perfect hotel, but you definitely get what you pay for! Very decent hotel with wonderful staff, it's legit. I had a suite room that was next to the elevator so there times where it was a little noisy, but for the most part I enjoyed the room; it was clean, it was spacious, comfortable, and it has everything that I needed and more. Free breakfast was very nice too, I really appreciated that. 🙂"

"Always a great experience"

"It was cold breakfast. When I was getting coffee putting in creamer to coffee cup, because the creamer bottle plumper was tight, I was pushing it a little slow, the staff was passing by said ‘yeah take your time’ nothing wrong with that phrase, but I felt embarrassed because she wasn’t face me to say that, she was talking loudly to other guests sitting there… I will not stay there again."

"Not a luxury hotel but great value for the money! Breakfast variety and quality was wonderful with a personal touch from staff. Very welcoming and restful overall."

"Our room had a very noisy HVAC system, no microwave oven and our floor had no ice machine. On top of that, the pool was closed."

"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"Great room. Good staff. You pay for breakfast, which is a good one."