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"Location was great, close to metro and train station. The check in should be earlier as the check out is at 10 am . There’s enough time for cleaning and checking in early. There was zero contact with people . it’s always great to have the human touch . The dryers don’t work properly they take over an hour to dry your clothes.other than that was great"

"We got a family room and was not disappointed. The hotel room was spacious and the free lounge and Landry service was great!!!"

"Great location. Three minutes walk to JR line and other train and bus station. JR is the fast train going to different cities "

"Staff were friendly, welcoming and efficient. The hotel really did feel like a home. Breakfast is absolutely delicious, as there is an on site bakery. Definitely recommend. "

"It’s in prime location"

"Highly highly recommend! As soon as you step foot into the hotel, the service was amazing! The staff did not speak great English, but we were able to use simple words to communicate. The property itself is immaculate! No shoes are allowed as soon as you entered the hotel. I wore my white socks around the hotel all day and the bottom was still clean at the end of the day. You always see someone mopping or cleaning. The complimentary services (coffee, matcha, water, ice cream, soba noodles) was such a fantastic treat. Their breakfast buffet is a must because it is so delicious. The late night soba is also a must! The onsite onsen is also a must try. There were so many different pools and it was super clean! Overall, this is the best hotel we’ve have stayed at. The price per night is a great steal for this 5-star hotel!"

"Really nice hotel with fairly spacious room for Japan. The entrance and lobby area is lovely. Short walk to goju station only 1 stop from Kyoto, and easy walk to Gion with loads of bar and restaurant options. Great lounge in the basement with complimentary drinks and snacks and beautiful onsen and gym also. Only downside was the breakfast was quite expensive with not a huge selection compared to others on my trip. I would like to see more fresh fruit available. Otherwise my stay here was really perfect."

"During our 2 nights there, the staff are friendly and always willing to assist. Beds are comfortable and my family enjoyed the stay. Room is clean and wonderful. We love it!"

"Very expensive food"