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"This was our second stay at Mitre House. The room was clean, the beds were comfortable, the kettle and coffee sachets and milk pods were useful. The front office staff (Mohammed and others) were friendly, The English breakfast was decent and filling. Proximity to Paddington Station was a big advantage. This hotel has a lift (elevator), a major convenience in London. Our adult son who has autism felt welcome at this hotel."

"The location of the property is good if you are wanting to be close to the underground The rooms are comfortable"

"Great location! Helpful and nice staff at the breakfast, and front desk."

"Excellent property, location and service. Highly recommend"

"Staff and property excellent but totally disappointed with the breakfast and coffee /light snack shop available. Breakfast on offer was hot food or continental. The hot food available was stone cold, cold plates with cold food. If you decided to have toast, good luck there as the bread had to go through a conveyor toaster 3 times before it registered any colour as ‘toasted’. Then once through one had to search the restaurant for the butter. Milk not by the hot drinks machine tracking again to search its location. Very disappointing!"

"The double bed room assigned was smaller than I expected. I guess I could have made a mistake by not using a queen size room. The sink was a little bit clogged so water didn’t run through quickly so I had to wait in between usage. Toilet paper roll always jumped off from the rack, which was annoying."