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"Location is very good and hotel is well run and clean "

"Great location. The stack is loud but can’t be helped we slept well anyway. Mattress is comfy and great selection of tea/coffee. Bad points: I asked for my room to be cleaned and it wasn’t. The shower water doesn’t fully drain away causing the bathroom floor to flood every time you use it. The condensation in the room was terrible. Window ledges soaked and mouldy. For the price I personally wouldn’t stay again. From the reception it looks great but rooms need a lot of work. There is plenty of better hotels in central Newcastle for a better price. "

"Very tired from, not cleaned particularly well, staff pleasant centrally located"

"Hotel is in a good location. Parking was easy & staff were friendly. Breakfast on a Sunday morning was chaotic!"

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Clean "

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "

"Excellent location, opposite the train station. 5min walk from St James Park and easy access to shopping and restaurants. Very clean and well-maintained rooms."