Search Luxury Hotels in North East England

"River front. No A/C and windows only opened a fraction - not good on the hottest night of the year."

"This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website. Overall, a lovely hotel to stay in."

"Frustrating parking is limited and they only have hotel rates at Q Park "

"Room was REALLY hot and Air Con unfortunately didn’t do much. We’ll still be back though as Food and Leisure facilities good"

"Friendly helpful staff . Nice hotel rooms clean & comfortable. Would recommend. "

"The staff make the hotel, they're super attentive and very friendly."

"Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again."

"Great hotel for handiness when going to the races"

"Very clean and comfortable room, excellent bathroon with good shower. Really liked the interior design and general feel of the hotel and we were able to leave our bags all day while my granddaughter visited the university that was close by. Also very reasonable price for two rooms."