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"Terrible staff my dog cut paw on broken glass they done nothing about it. Abused me verbally and was treat appalling I would like a refund and my dog vet bills paid"

"Loved this hotel. A gorgeous building, well cared for and with great decor. The staff were so helpful and our room was stylish and comfy!"

"Monumental hotel and in pretty good condition. Staff very pleasant."

"Good one night stay for early flight."

"Cant fault it, great location as well. Rooms aren't massive, but if it's only to get.your head down, perfect."

"Nice pool for the kids but there was a waiting list to get in, good breakfast but we were lucky to get in straight away as a big line started at about 930. Nice staff"

"was a lovely stay"

"Great hotels "

"On the whole it was ok , wasn’t overly impressed with the room it was basic and for over £200 for 1 night I’ve had better in the city before so won’t be back. The room was at the end of an extremely long hall giving The shining vibes ha ha. No plugs or usb ports beside the bed an the room also had connecting doors on both sides which I feel we should have been made aware of at check in not a big deal for some but I personally don’t like it prefer only one door to access the room. The bathroom was very dated and in need of modernisation shower over the bath with a shower curtain fixed shower head which isn’t the best especially when it was so low I had to duck under it an the rubber bath mat kept slipping. All that is manageable but we only got one hand towel and bath towel between 2 we never noticed until half hour before checkout as we got up late. The reception staff were very chatty on check in but failed to mention there was a run going on the next day and we couldn’t leave until 3pm due to road closures we parked in their car park. Raised my concerns when checking out to a very uninterested an unhelpful receptionist. So definitely won’t be back here to stay!!!"