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"Room very bijou shower needed attention on temp control if someone else used theirs in another room water stopped coming through your shower .Greeted by lovely young kind guy but younger female receptionists too busy on their mobiles didnt even say good morning to us when we did or eve or afternoon very rude both me & husband thought never had that before anywhere . "

"Fantastic central hotel to stay in when visiting Newcastle. Rooms are perfect and staff could not be more helpful. "

"Lovely location"

"Lovely staff. Decor old and damp smell on entrance. Many rooms renobated and modern though. Front staff very hepful."

"I've ussd the hotel a few times for overnight stays before early flights.All good and staff are v friendly"

"Was offered a newly refurbished room which was excellent. Decor was nice, shower was huge, toiletries weren’t nailed to the wall in dispensers that you can barely operate (finally) and everything was modern and well laid out. My only problem was the room was very hot in the morning. The radiator had been turned down as low as possible but the room was still uncomfortably hot waking me up at 6.15am and unable to cool down to get back to sleep. "

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"Great location and 1km from St James Park"

"Was very central and close to railway station "