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"Shuttle was on time "

"Nice views!"

"I enjoyed my stay — the hotel had a welcoming atmosphere and the amenities were nice. The room was spacious and the bed was comfortable. The only thing that stood out was that it wasn’t quite as clean as I expected (a bit of dust and a few missed spots). Other than that, it was a good experience, and I’d consider staying again."

"The water bottle refill station takes forever to fill up. Please see if 8th floor can have a faster water fill. Thank you. The front door wave wasn’t working, and the situation about the smoke smell in the room was handled right away, thank you, everything else was great. "

"Love stay at this property when visiting San Francisco. Francisco is extremely close to all tourist attractions in Union Square clean customer service will return."

"Friendly and accommodating staff"

"Would stay here again. wonderful hotel."

"Great hotel close to Fisherman Warf and Pier 39. The area right next to it needs some improvement. "

"Loved the amenities in my room. Lotion, hair products."