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"Good hotel good location. Sometimes miserable shorty tempered staff at reception."

"The staff was so friendly and helpful. Great location for easily catching a lift or meeting a tour. The surrounding area has a ton of walkable restaurants and coffee shops. It was also quiet. Couldnt hear any of our neighbors."

"Our stay was excellent from day one! Every staff member is great. So friendly, helpful snd attentive. Beautiful room and view. Never had an issue with the room and housekeeping was so prompt. The historical pictures on the walls really tell a story and transport you into the past! We loved our stay. Thanks Fairmont Staff!"

"the cafe staffs discriminate me as a brain injury. I just ordered one Diet Coke, she brought me ten diet cokes five times. just charged me 300 US dollars for 50 cans of diet cokes one night"