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The Westin St. Francis San Francisco on Union Square

4.5 star property
Hotel with a 24-hour fitness centre, steps from Union Square

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Suite, 2 Bedrooms, View | Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Lobby
Luxury Suite, 1 Bedroom, View | Bathroom | Eco-friendly toiletries, hair dryer, dressing gowns, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is ₹14,221
Price available on 01/11/2024
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Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Suite, 1 Bedroom, View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, View

View from room

Executive Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, City View

Exterior

Grand Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, City View

Exterior

Grand Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Double Bed

Exterior

Grand Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Grand Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View

Suite, 2 Bedrooms, View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 88 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed

View all photos for Luxury Room, 1 King Bed, Bay View

Luxury Room, 1 King Bed, Bay View | Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 177 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, View

Luxury Suite, 1 Bedroom, View | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, View

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom, View

Signature Suite, 1 Bedroom, View | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Signature Suite, 1 Bedroom, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
335 Powell Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 1 min walk
  • San Francisco Museum of Modern Art - 10 min walk
  • Moscone Convention Center - 13 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • Powell St & Geary Blvd Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Union Square - ‬1 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Shelton Theater - ‬2 min walk

About this property

The Westin St. Francis San Francisco on Union Square

Hotel near Moscone Convention Center
Union Square and San Francisco Museum of Modern Art are located near The Westin St. Francis San Francisco on Union Square, which provides designer shops on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site American cuisine restaurant, Oak Room Restaurant, offers breakfast and lunch. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Additional perks include:
  • Breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and babysitting (surcharge)
  • Concierge services, multilingual staff and a lift
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1195 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness, size rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • 37-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 25 to 45 for adults and USD 25 to 44 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Caruso's
  • Chateau Montelena Tasting
  • Clock Bar
  • ENO Wine Bar
  • Oak Room Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • 56,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.00 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults and USD 25 to 44 for children
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

Frequently asked questions

Is The Westin St. Francis San Francisco on Union Square pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet.

How much does it cost to stay at The Westin St. Francis San Francisco on Union Square?

As of 25 Oct 2024, prices found for a 1-night stay for 2 adults at The Westin St. Francis San Francisco on Union Square on 1 Nov 2024 start from ₹14,221.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin St. Francis San Francisco on Union Square?

Valet parking is available for USD 78 per day.

What time is check-in at The Westin St. Francis San Francisco on Union Square?

Check-in start time: 4:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin St. Francis San Francisco on Union Square?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Westin St. Francis San Francisco on Union Square located?

Located in Downtown San Francisco, this hotel is within a 15-minute walk of Union Square, Moscone Convention Center and San Francisco Museum of Modern Art. Bill Graham Civic Auditorium and Embarcadero Center are also within 1 mile (2 km). Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 2-minute walk.

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1912 out of 2862 reviews" "
Rating 8 - Good. 534 out of 2862 reviews" "
Rating 6 - Okay. 198 out of 2862 reviews" "
Rating 4 - Poor. 112 out of 2862 reviews" "
Rating 2 - Terrible. 106 out of 2862 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Emre

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Most of the staff are on strike. In addition to have a loud continuous protest in front of the hotel, many facilities including the restaurants in the hotel are closed. One of my worst experiences at Westin.
Stayed 2 nights in Oct 2024

2/10 Terrible

Katrina

Disliked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Julio Ernesto, mission viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and clean. I like the staff support. unfortunately, I came when there was a strike. they were very loud and that may the stay challenging.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay Downtown!
Stayed 2 nights in Aug 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a employee strike and no food at the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Carla

Stayed 1 night in Oct 2024

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the striking going on outside
Stayed 3 nights in Oct 2024

6/10 Okay

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities
Protesting
Stayed 3 nights in Oct 2024

6/10 Okay

Saad

Business traveller, Travelled with group
Liked: Property conditions & facilities
The side main entrance closed has to use the small side way , very noisy full off homeless. Staff not very friendly… I feel they do not like their job ….
Stayed 2 nights in Oct 2024

6/10 Okay

Cheryl

Would have liked a heads up about the striking working banging in metal drums.
Stayed 1 night in Sep 2024

4/10 Poor

Jonathan Richard

Travelled with partner
Disliked: Amenities, property conditions & facilities
Check in was smooth and easy. Then we discovered employees on strike. The loudness of picketing was very disruptive to our trip. There was limited availability for dining, and a package I had delivered was lost with very little assistance to attempt resolve. Overall—could be a nice hotel—we just didn’t have that “WOW” experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard Viterbo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Oct 2024

2/10 Terrible

Katalina

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
There are strikes happening with the hotel and it was loud very loud from 7AM to 10PM daily
Stayed 3 nights in Oct 2024

6/10 Okay

Jose

Travelled with group
Liked: Amenities
Quick check in
Stayed 1 night in Oct 2024

10/10 Excellent

Aruzhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Argentina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Kisha Michelle

Disliked: Staff & service
Stayed 5 nights in Oct 2024

6/10 Okay

Kella

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Johnny

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Richard

Hotel management knew Union was on strike from 7am to 10 pm for days. Food service was impacted to only cold snacks. Terrible noise was generated by union picket. No advance notification was published on hotel website to tell customers. The hotel lost the trust of its customers because they did not tell the truth that a union picket was operating at the front door. They clearly demonstrated that the trust of the hotel was not as important as money!
Stayed 1 night in Oct 2024

2/10 Terrible

ace

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff has zero customer service skills. Hidden fees that force hotel guest to pay that is not listed in total fees or any page on Expedia. When waiting in line to check in, I ease drop on all 6 guest in front of me talking to front desks, everyone seem shock or confused about a daily $30 hidden fee per day they force you to pay or spend at their hotel bar, convenient store…etc. this fee is not listed on any of the booking sites, I have checked 3 times before and after. Classic hidden fee scam that this hotel brand is trying to squeeze their customers. Nor will I stay at Westin or any of the affiliated brand of hotel with the westin

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good dining choices nearby
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandre Angelo, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Nearby everything and very quite.
Stayed 10 nights in Sep 2024

2/10 Terrible

Erigelda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
System down at check-in which it can happen but we waited 15 min then someone took us to first room and it was vacant but not clean, then we were moved at a different room, not the bed size we booked, so we were moved to a third room. No sorry for the inconvenience , or apologize , almost like we were annoying them . Then at 6 am we were woken up by loud noises outside which seemed like Westin workers being on strike.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the rooms were very clean. The cable cars stop right out front. We will stay there again.
Stayed 2 nights in Oct 2024