The Westin St. Francis San Francisco on Union Square

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Signature Suite, 1 Bedroom, Non Smoking, View (State Suite) | Premium bedding, pillow-top beds, in-room safe, desk
Junior Suite, 1 King Bed, Non Smoking, View (Union Square View) | Premium bedding, pillow-top beds, in-room safe, desk
Executive Suite, 1 Bedroom, Non Smoking, View (Cityview Suite) | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of The Westin St. Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square

4.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
335 Powell Street, San Francisco, CA, 94102

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art11 min walk
  • Popular Location555 California Street11 min walk
  • Popular LocationMoscone Convention Center12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

Located near the beach, The Westin St. Francis San Francisco on Union Square is in Downtown San Francisco, a neighbourhood in San Francisco with great shopping. Golden Gate Bridge and Alcatraz Island are notable landmarks, and travellers looking to shop may want to visit Pier 39. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • San Francisco Museum of Modern Art - 11 min walk
  • 555 California Street - 11 min walk
  • Moscone Convention Center - 12 min walk
  • TransAmerica Pyramid - 16 min walk
  • Lombard Street - 11 min drive

Getting around

  • Powell St & Geary Blvd Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco International Airport (SFO) - 19 min drive

About this property

The Westin St. Francis San Francisco on Union Square

4.5-star luxury hotel in the heart of Downtown San Francisco
At The Westin St. Francis San Francisco on Union Square, you can look forward to designer shops on site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Oak Room Restaurant, features American cuisine. In addition to a bar and a 24-hour fitness centre, guests can connect to free WiFi in public areas.
Additional perks include:
  • Breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Multilingual staff, a front desk safe and a porter/bellboy
  • Tour/ticket information, wedding services and smoke-free property
  • Guest reviews speak highly of the central location
Room features
All 1195 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as climate-controlled air conditioning and dressing gowns. Guests reviews say good things about the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Eco-friendly toiletries and hairdryers
  • 37-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 70 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:00 AM: USD 25-45 for adults and USD 25-44 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Oak Room Restaurant
  • Clock Bar
  • Caruso's
  • ENO Wine Bar
  • Chateau Montelena Tasting

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Shopping
  • Wine-tasting room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (56000 square feet)
  • Meeting rooms - 35

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

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Policies

Check-in

88% of travellers were happy with check-in
Check-in from 4:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 40 lbs/18 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 25 and USD 45 for adults, and USD 25 and USD 44 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
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Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

Frequently asked questions

Is The Westin St. Francis San Francisco on Union Square pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 22 Oct 2022 start from ₹15,963.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin St. Francis San Francisco on Union Square?

Valet parking is available for USD 70 per day.

What time is check-in at The Westin St. Francis San Francisco on Union Square?

Check-in is from 4:00 PM - 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at The Westin St. Francis San Francisco on Union Square?

Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).

Where is The Westin St. Francis San Francisco on Union Square located?

Located in Downtown San Francisco, this luxury hotel is within 2 mi (3 km) of Union Square, Pier 39, and Oracle Park. Lombard Street and Presidio of San Francisco are also within 3 miles (5 km). Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 2-minute walk.

Can I cancel my reservation for free at The Westin St. Francis San Francisco on Union Square and receive a full refund?

Yes, The Westin St. Francis San Francisco on Union Square offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin St. Francis San Francisco on Union Square cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1260 out of 2043 reviews
5 - Excellent 62%
Rating 4 - Good. 436 out of 2043 reviews
4 - Good 21%
Rating 3 - Okay. 188 out of 2043 reviews
3 - Okay 9%
Rating 2 - Poor. 84 out of 2043 reviews
2 - Poor 4%
Rating 1 - Terrible. 75 out of 2043 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Leila
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Clean and friendly
Stayed 1 night in Sep 2022

2/5 Poor

mari
Travelled with family
Disliked: Staff & service, amenities
I didn't like that we put a do not disturb sign up and room service knocked on our door and said that we were checked out and that we had to leave the room. The front desk cleared that up but that had we not been in the room what? there was no room service. It says 24 hour room service but it's only for breakfast and not at night. the concierges was never there. For over $250 a night I would have thought this would be better. No concession for their incompetence but they make sure they get their money. Also the TV didn't work properly. I couldn't check out on the TV cause it didn't work had to call services cause you can't call the front desk directly. Told services that I was checking out and they said they would transfer me to the front desk. Told them that they can tell the front desk that we checked out.
Stayed 4 nights in Sep 2022

5/5 Excellent

Leanne
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed that our room was ready for check-in at 12:30, that the check-in desk receptionist offered bottled water, and that they were efficient and friendly.
Stayed 2 nights in Sep 2022

2/5 Poor

Vanessa
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was old, no hand soap in bathroom, had to ask for water, very expensive for the what it was
Stayed 7 nights in Sep 2022

5/5 Excellent

Vahan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Sep 2022

4/5 Good

Mike
Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

1/5 Terrible

claudia
Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy room (dust accumulation behind between bed and bed rest it look like dirt and who knows what else, collected over years) makes you wonder if you are sleeping with olives bugs or other critters. The bed was terribly old and had gaps all around the mattress were you would sink….I could sleep the first night at all! Shame of you for promoting it as 4 stars hotel when it is motel quality stay. I am insulted paying the price I paid for it when I could have gone to a much chipper, cleaner hotel. By the way, I took pictures of the filth so I am making sure everyone sees it NEXT TO THE PRICE!!! Also, they give you a key to your room and elevator but no instructions on how to use it so every singles person had to go back to the desk to ask for this information, staff at lobby, not sure if security or bellboy will just look at you struggling but never approach to help you with the elevator key..terrible attention. And, next day, the key to the elevator and room stops working for No reason and we asked the desk they couldn’t give a straight answer of why, neither an apology! You have to remember the key opens the elevator so no working key, no elevator access to the “7” floor!!! Outrageous! Incompetent service! $256.00 for this, seriously? One more thing; at the desk staff is not very cordial, they look at you like if they are above you. Horrible, Insulting, total indignation ! Shame to the Hotel and you for promoting their business as excellent!
Stayed 2 nights in Sep 2022

5/5 Excellent

Thomas, Long Beach
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was that checkin was at 4 and the room was nit ready until around 6. When I talked to mgt they said that custodial did not update their records as far as room readiness. I asked mgt for discount but nothing was offered. This is unacceptable for such a classy hotel. I'm not sure I'll ever return to this hotel based on their responsiveness and/or lack thereof.
Stayed 2 nights in Sep 2022

1/5 Terrible

Aleannes
Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I was very mistreated by the staff . it was a misunderstanding about my reservation and they were very , extremely rude. the worst experienced I ever had in a hotel .
Stayed 1 night in Sep 2022

4/5 Good

Kathryn, Rohnert Park
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful bar yet music so loud we had to leave.
Stayed 1 night in Sep 2022