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"Rooms were clean, parking abundant, staff friendly."

"Overall the room was nice. The front desk staff was friendly and helpful. The breakfast was okay but needed some variety. We had barking dogs across the hall every time we came in or out, but the front desk said they would call the room.. The only complaint would be the comfort of the bed. Mattress was very hard and the pillows were small and not very comfortable. We had an accessible room with a roll in shower that was perfect for my husband."

"Close to army base and restaurants "

"This is always my spot when I come to the Hampton in Newport News when I come to visit My Son’s I love it"

"Air conditioning wirked properly"

"Everything was good "

"Hot tub was out of service "

"Run down. Breakfast was not good."

"I was totally disappointed with the condition of this Holiday Inn Express. I always stay at one while traveling, however, I have to take this location off of my list. While the staff were totally pleasant and kind, the main foyer nice and clean, the facility needs a serious UPGRADE! To start, the lighting in the room was not sufficient, the bathroom lighting was very dim - only one light in the shower section and one around the mirror. The water pressure was not good at all. It barely came out of the sink and took a long time to get warm. When you entered the room where the beds are located there is a huge closet. This is indeed a harzard and took up much need space in the room. The furniture is dated. The shower needs updating and the wifi was horrible! I'm sure management is aware of the issues with this property and should take this complaints serious. They need to upgrade this location if they are to continue charging the prices they do to stay here. They really are giving the Holiday Inn Express brand a bad name. Seriously......"