Terrible. I’ll start with check in. Upon arrival I was told that I had already checked into my room, and had been given the keys. Keep in mind I pre paid for this room. I was traveling with family. Come to find out they had given the room to my son. Different name. Didn’t ID him. And secured the deposit with someone else’s credit card. My son had his own reservation. All people with the same last names are not related. Thankful we were! But they didn’t ID him to see it wasn’t me at all. Then later that evening. I was awaken by three phone calls, and a knock on my door by an angry male! (Mind you I’m sleeping alone in this room with young women) so I was taken off guard. He’s literally yelling saying why is the smoke alarm going off downstairs! I said sir you just woke us up! How can I answer that question? He then brings the engineer up to check it, and yet again this same man is yelling, at a woman. And says that’s how he talks. Now being in the hospitality field, that’s totally unacceptable. I speak with the manager Steven and ask him if he can come up to the room to smell or see why the alarm was going off. He gets angry and says NO! I’m getting ready to leave. And said he’s charging me a $150 fee for a smoke fee for the alarm going off. Excuse me!?! Never again. Please women be cautious of traveling or staying in the room alone at this hotel. I don’t know what their intentions were, but I’ll never return! Never! I didn’t feel safe and felt as I was being watched.