This property was nothing like it was advertised. We reserved a room for 4 nights at least a month in advance. When we got there the A/C didn’t work correctly. My husband went the 5 flights down to talk to management. When the gentleman came up he said someone was coming the next day to fix it. So, obviously they already knew. It was 98 degrees in NYC!!
Also, don’t believe the offer of early check-in. I asked the day we booked and they told me to call back the day of arrival. On the day of arrival, they put us off until check-in.
We couldn’t stand the heat, so left that night and checked out the next night. The Chelsea Inn charged us for all 5 nights even though we checked out. This was the WORST EXPERIENCE I’VE EVER HAD!!