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"This property is absolutely incredible. The view alone is so soothing, but the highlight - hands down — is the hot spring bath (onsen). Please, do not miss it. Yes, you have to go in naked, but it's truly worth getting over any Western discomfort. The experience is surreal. They alternate floors daily between men and women, so you get to enjoy both the waterfall view and mountain view. And when I say waterfall view, I mean you are literally at the foot of a waterfall — it's breathtaking. Everything about the bath experience is 5 stars: the variety of hot and cold pools, the traditional Japanese showers, and the gorgeous vanity areas stocked with every skincare product you could ever need. Guests are also encouraged to wear traditional Japanese robes (yukata) during their stay, which instantly sets the tone and puts you in a peaceful, zen-like state. Pro tip: Book the dinner buffet in advance along with your room — it's half the price compared to purchasing it on-site. Both the dinner and breakfast buffets were excellent, with a wide and delicious variety. Guests staying at TenYu also get free access to the amusement park and water park in the adjacent hotel, connected by a tunnel. It's perfect for families! Although there's a full pool and water park, my kids surprisingly preferred the serenity of the hot springs. It was all so enjoyable that our 2-night stay magically extended to 3 and we’re coming back tmw to end our month trip with 3 more days there."

"A really lovely hotel with a great view of Mt Fuji. We had a good size room with a balcony, I loved just sitting on the balcony with a coffee. We added the evening taster dinner which was excellent. The breakfast was just as good. It was a 20 minute walk from the bus station, but used the free shuttle bus on the day we left to get us back to the bus station. Overall an excellent stay and would recomment it."

"I loved the view of the lagoon. The person who served us dinner was very kind and polite. She explained everything to us and set our table beautifully."

"Wonderful place to stay "

"One of the best stays of my life"

"We nooked 3 rooms with private onsen for our family trip. The room was beautiful and relaxing. The bed and pillows were a bit hard for my taste, but we were so relaxed after the bath that we slept well. The included dinner was amazing with delicious, beautifully presented plates. The morning breakfast was buffet style with a variety of foods to choose. Many of the staff spoke English and they were all accommodating and friendly "

"Lovely tatami room, amazing 360 views on 6th floor, great public hot tub, wonderful breakfast buffet. "

"I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!"

"Great hotel nice area had a great stay high recommended "