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"as things were acceptable"

"The staff is very rude and don’t do their jobs, the pool was super dirty "

"Room clean"

"The staff were very rude! All they were worried about was the F1 race and dignitaries that were coming in and not about anyone else the weekend we stayed."

"Great Location"

"Over sll a good stay - bthroom a bit tiny & bed a bit low - could use a pillow-topper. But spacious room with kitchenette area"

"The breakfast was great, made to order eggs and omelettes and all the other breakfast staples. Welcome reception with snacks and free drinks was great as well. The lobby of the hotel is beautiful and all rooms open onto the lobby with a large skylight above. It can be a little loud at night with people hanging out, but by 10:30 it was all quiet. Had a great sleep, the bed was very comfy and the room was very clean. We arrived early from our cruise at 10:30 am and we were given a key to use the pool area and gym and they locked up our luggage until our room was ready. Will definitely stay here again before or after our next cruise. "

"This hotel is incredible! The property itself is beautiful, the rooms are gorgeous and clean. The restaurants on the grounds are amazing, and reasonably priced for in-house dining. The food for room service is also delicious! My wife and I ate at Collin’s for dinner and Preston’s for breakfast twice and each time was better than the last. The check-in and checkout process was so easy and the staff was there for anything you needed. The valet process was extremely easy, and the staff for valet were excellent. The only complaint and reason I am not giving 5 stars is that it was VERY loud at night. I could hear every car drive by all throughout the night. I normally wouldn’t say anything because I understand the Miami nightlife is loud, but I believe the sound could have been muffled if the windows were better in the rooms. "