Quest On William offers a convenient retreat in central Melbourne, steps from Collins Street. Guests enjoy in-room WiFi, gym access, dry cleaning, and luggage storage. Visitors consistently highlight the staff's attentive service as a key part of their stay.
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available
Special check-in instructions
The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 15.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Covered self-parking fee: AUD 50 per night (in/out privileges)
Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
Late check-out fee: AUD 50 (subject to availability)
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 50.0 per night
Credit card charges are subject to a surcharge of 1 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Quest On William pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest On William?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Quest On William on 24 May 2026 start from ₹9,944, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest On William?
Self-parking is available for AUD 50 per night. Limited spots are available.
What time is check-in at Quest On William?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Quest On William?
Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).
Where is Quest On William located?
Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Collins Street, Melbourne Central and Bourke Street Mall. Marvel Stadium and Queen Victoria Market are also within 15 minutes. Flagstaff Station is only a 5-minute walk and Melbourne Central Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, conveniently located. Staff were very helpful and friendly.
Michael
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Yuen ting
4 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Yuen ting
Stayed 5 nights in Dec 2025
Verified
8/10 Good
Louise
9 Dec 2025
Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Louise
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Linda
18 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Linda
Stayed 3 nights in Nov 2025
Verified
6/10 Okay
Clayton
1 Mar 2026
Liked: Cleanliness, property conditions & facilities, communication
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room
Was ok but mattresses were (for us) uncomfortable. Room was clean.
Clayton
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Andrew
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Andrew
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Erickson
26 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room.
Erickson
Stayed 1 night in Jan 2026
Verified
8/10 Good
Nicole
30 Nov 2025
Liked: Cleanliness, room comfort, communication
Car park pokey
Room was great
Nicole
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Rachel
19 Oct 2025
Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Rachel
Stayed 1 night in Oct 2025
Verified
8/10 Good
Heidi
7 Feb 2026
Liked: Cleanliness
The apartment was nice and spacious. It had everything I needed for my stay. The location was perfect: lot of public transport connections, restaurants and grocery stores nearby. Walking distance to everywhere in CDB and the river side. One thing I could understand was the schedule of housekeeping. Before 8 am is totally too early for housekeeping. The AC kept unusual noice which was annoying.
Stayed at Quest on William St and had a very smooth experience overall.
The standout was Johnson at the front desk. From check-in through to parking, everything was handled clearly and efficiently. He was friendly, welcoming, and genuinely helpful. The way he explained parking and access made things easy straight away. There was also a minor issue with the washing machine, and he personally sorted it out immediately and was very apologetic about it. Working on a public holiday and still delivering that level of service says a lot.
The room itself was spacious and clean on arrival. Bathroom was spotless and the water pressure was excellent. The living area was also a good size, which made the stay more comfortable.
On-site parking is a big plus, especially in the CBD. The property is right in front of a tram stop, and the location is very convenient—walking distance to shops and restaurants.
Overall, a solid stay, made even better by Johnson’s service. He’s a real asset to the team. We’ll definitely stay here again next time we’re in Melbourne.
Jose Karlo
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Thomas
14 Oct 2025
Liked: Cleanliness, room comfort, communication
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Thomas
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Tim
8 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.