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Mercure Welcome Melbourne

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room, 2 Single Beds | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Mercure Welcome Melbourne

UNESCO Sustainable Travel Pledge

Mercure Welcome Melbourne

3.5 star property

3.9/5 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
265 Little Bourke Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central5 min walk
  • Popular LocationPrincess Theatre9 min walk
  • Popular LocationQueen Victoria Market13 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)27 min drive

Room options

About this area

Melbourne

In the entertainment district, Mercure Welcome Melbourne is in Melbourne Central Business District, a neighbourhood in Melbourne with good shopping. Melbourne Central and Queen Victoria Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Bourke Street Mall - 3 min walk
  • State Library of Victoria - 5 min walk
  • Melbourne Central - 5 min walk
  • Princess Theatre - 9 min walk
  • Queen Victoria Market - 13 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 27 min drive

About this property

Mercure Welcome Melbourne

3.5-star eco-friendly hotel located in Melbourne Central Business District
Crown Casino and Entertainment Complex is located near Mercure Welcome Melbourne, which provides a coffee shop/cafe, dry cleaning/laundry services and car hire on site. The on-site restaurant, The Louden Kitchen Grill, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Other perks include:
  • Breakfast (surcharge), express check-out and a 24-hour front desk
  • Free newspapers, luggage storage and a computer station
  • Concierge services, tour/ticket information and smoke-free property
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 330 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the overall comfort rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 984 ft (AUD 24 per night)

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 25 for adults and AUD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Louden Kitchen Grill
  • Soul Cafe

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: AUD 25 for adults and AUD 15 for children (approximately)
  • Nearby parking fee: AUD 24 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is Mercure Welcome Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 19 Dec 2022 start from ₹6,616.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Welcome Melbourne?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Welcome Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Welcome Melbourne located?

Located in Melbourne Central Business District, this eco-friendly hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 6 minutes by foot and Flinders Street Station is 9 minutes.

Can I cancel my reservation for free at Mercure Welcome Melbourne and receive a full refund?

Yes, Mercure Welcome Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Welcome Melbourne cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 308 out of 1000 reviews" "
" "5 - Excellent 31%
Rating 4 - Good. 419 out of 1000 reviews" "
" "4 - Good 42%
Rating 3 - Okay. 158 out of 1000 reviews" "
" "3 - Okay 16%
Rating 2 - Poor. 79 out of 1000 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 36 out of 1000 reviews" "
" "1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Jodie
Business traveller, Travelled with group
Disliked: Amenities
Definitely not a hotel to stay in if your planning on actually sleeping. The noise levels are beyond what is acceptable in a hotel. You can hear every noise from the rooms around you and every door opening and closing. Breakfast was the one good point, friendly efficient staff. Reception was dirty and the line to get served was 10 people or more deep most afternoons. Reception staff would just ignore patrons for long periods of times.

2/5 Poor

Chan se
Disliked: Cleanliness, property conditions & facilities
Very narrow wash bay and noise heater. Didn't sleep well
Stayed 1 night in Oct 2022

5/5 Excellent

Tracy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it to be a comfortable room with good shower and w/c
Stayed 3 nights in Oct 2022

4/5 Good

Maddeline
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and easy distance to walk within the city.
Stayed 2 nights in Sep 2022

5/5 Excellent

Kerri
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, non-intrusive staff, central location, super quiet
Stayed 4 nights in Sep 2022

5/5 Excellent

Troy
Travelled with group
Liked: Cleanliness, staff & service
Fantastic location, friendly staff,clean room. Couldn't be happier
Stayed 2 nights in Sep 2022

4/5 Good

John
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location great
Stayed 1 night in Sep 2022

5/5 Excellent

Dmytro
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for 3 nights in this hotel. Brilliant experience, walk from hotel and you in the middle of Melbourne:), very convenient, nice little hotel room and great breakfast. We will definitely stay again!
Stayed 3 nights in Aug 2022

4/5 Good

SAMIRA VIKRANT
Liked: Cleanliness, staff & service
I had a pleasant stay through the week due to extremely convenient location. Staff is friendly and helpful. Had to request for daily room service as they don't do it automatically due to staff shortage. Would recommend for inner city living.
Stayed 5 nights in Aug 2022

5/5 Excellent

Michael
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place inner city
Stayed 1 night in Aug 2022