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ibis Melbourne Hotel and Apartments

Photo gallery for ibis Melbourne Hotel and Apartments

Front of property
Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Overview of ibis Melbourne Hotel and Apartments

UNESCO Sustainable Travel Pledge

ibis Melbourne Hotel and Apartments

3.5 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
15-21 Therry Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationQueen Victoria Market4 min walk
  • Popular LocationMelbourne Central7 min walk
  • Popular LocationPrincess Theatre15 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Room options

About this area

Melbourne

Near a metro station, ibis Melbourne Hotel and Apartments is in Melbourne Central Business District, a neighbourhood in Melbourne with good shopping. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Queen Victoria Market - 4 min walk
  • State Library of Victoria - 6 min walk
  • Old Melbourne Gaol - 6 min walk
  • Melbourne Central - 7 min walk
  • Princess Theatre - 15 min walk

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Simply Spanish - 2 min walk
  • Borek Bakehouse - 2 min walk
  • Cafe Victoria - 2 min walk
  • Pondok Rempah - 2 min walk
  • Bratwurst Shop & Co - 2 min walk

About this property

ibis Melbourne Hotel and Apartments

3.5-star eco-friendly hotel located in Melbourne Central Business District
Located close to Queen Victoria Market and Melbourne Central, ibis Melbourne Hotel and Apartments provides dry cleaning/laundry services, a 24-hour business centre and babysitting. The on-site restaurant, ibis Kitchen Restaurant, features local cuisine. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A computer station, laundry services and smoke-free property
  • Luggage storage, a 24-hour front desk and meeting rooms
  • Guest reviews say good things about the overall value and central location
Room features
All 250 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Intertek Cristal (third-party expert - Global) and Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 30 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 28 for adults and AUD 14 for children
  • 1 restaurant

Restaurants on site

  • Ibis Kitchen Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3988 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 28 for adults and AUD 14 for children (approximately)
  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

Is ibis Melbourne Hotel and Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at on 12 Feb 2023 start from ₹7,690.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Melbourne Hotel and Apartments?

Self-parking is available for AUD 30 per day. Limited spots are available.

What time is check-in at ibis Melbourne Hotel and Apartments?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ibis Melbourne Hotel and Apartments?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is ibis Melbourne Hotel and Apartments located?

Located in Melbourne Central Business District, this eco-friendly hotel is within a 10-minute walk of Queen Victoria Market, Melbourne Central and Carlton Gardens. Princess Theatre and Royal Exhibition Building are also within 1 mi (2 km). Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 12 minutes.

Can I cancel my reservation for free at ibis Melbourne Hotel and Apartments and receive a full refund?

Yes, ibis Melbourne Hotel and Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Melbourne Hotel and Apartments cancellation policy on our site for more details about any exclusions or requirements.

ibis Melbourne Hotel and Apartments Reviews

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 1020 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 481 out of 1020 reviews" "
" "8 - Good 47%
Rating 6 - Okay. 133 out of 1020 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 37 out of 1020 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 1020 reviews" "
" "2 - Terrible 2%

8.3/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eduardo, Hornsby

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
worn furniture and carpet, marked and dirty walls.
Stayed 5 nights in Jan 2023

10/10 Excellent

Marj

Liked: Staff & service
Great motel for the price. Excellent location. Easy access to restaurants, public transport and all events in the city. I’d stay there again
Stayed 1 night in Dec 2022

8/10 Good

Shannon

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
we loved the buffet breakfast and friendly staff

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little property, however we had no view out the window… We were looking at other buildings instead, other than that the room was great. Buffet breakfast was reasonably priced, nice variety and fresh. Would be happy to stay here again in the future

8/10 Good

Co

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly. Good location.

10/10 Excellent

Beau

Liked: Staff & service, amenities, property conditions & facilities
Our midnight check in after dodging floods was greeted with a midday check out removing a lot of stress from our trip. The room was dark and quiet with everything we needed on the same block. Thankful we chose to stay here.
Stayed 1 night in Oct 2022

10/10 Excellent

Harveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff - Lili was great at check in. Location is a short walk from tram stops.
Stayed 1 night in Oct 2022

6/10 Okay

Don

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel suited our needs. The staff were friendly enough and provided everything we needed however we did have to take our own rubbish out on a number of occasions, and they did not service the rooms. The bathroom was not great, they had clearly attempted to modernise it but the standard of the renovations was not great. Also, the shower itself had very little water pressure. The TV could have been updated to allow streaming and the Wi-Fi did not really provide usable internet. This hotel was clean, friendly staff and affordable.
Stayed 4 nights in Oct 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Close to transport, comfortable beds, great staff. Property is looking a little tired. No conditioner in rooms. Buffet breakfast is basic but decent. Close to Melbourne Museum, Gaol and Markets.
Stayed 3 nights in Oct 2022