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Crown Metropol

Photo gallery for Crown Metropol

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Room (Luxe Twin) | Minibar, in-room safe, iron/ironing board, free WiFi

Overview of Crown Metropol

Crown Metropol

4.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
WHITEMAN STREET,8, Melbourne, VIC, 3006

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex3 min walk
  • Popular LocationMelbourne Convention and Exhibition Centre3 min walk
  • Popular LocationSt Kilda Road3 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)27 min drive

Room options

About this area


Crown Metropol is located in Melbourne Central Business District, a neighbourhood in Melbourne. Southbank Promenade and Collins Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Flagstaff Gardens and Albert Park Lake. SEA LIFE Melbourne and Melbourne Sports & Aquatic Centre are also worth visiting.

What's nearby

  • Crown Casino and Entertainment Complex - 3 min walk
  • Melbourne Convention and Exhibition Centre - 3 min walk
  • Eureka Tower - 12 min walk
  • Australian Centre for the Moving Image - 19 min walk
  • St Kilda Road - 3 min drive

Getting around

  • Flagstaff Station - 3 min drive
  • Spencer Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

About this property

Crown Metropol

4.5-star luxury hotel located in Melbourne Central Business District
Near Crown Casino and Entertainment Complex, Crown Metropol provides golfing on site, a nightclub and shopping on site. Treat yourself to a massage at the on-site spa. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Tennis courts, tour/ticket information and luggage storage
  • Laundry services, concierge services and free newspapers
  • A lift, multilingual staff and a front desk safe
  • Guest reviews say good things about the location
Room features
All 658 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Golf
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms


  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels


  • 32-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge


  • Connecting rooms available
  • Iron/ironing board
  • Safe

Similar properties

See similar properties



Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crown Metropol Hotel Southbank
Crown Metropol Hotel
Crown Metropol Southbank
Crown Metropol Hotel
Crown Metropol Melbourne
Crown Metropol Hotel Melbourne

Frequently asked questions

Does Crown Metropol have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crown Metropol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Metropol?

This property doesn't offer parking.

What time is check-in at Crown Metropol?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Crown Metropol?

Checkout is at 11 AM.

Where is Crown Metropol located?

Located in Melbourne Central Business District, this luxury hotel is steps away from Southbank Promenade and Crown Casino and Entertainment Complex. Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne are also within 10 minutes. Spencer Street Station is 14 minutes by foot and Flinders Street Station is 17 minutes.

Can I cancel my reservation for free at Crown Metropol and receive a full refund?

Yes, Crown Metropol offers free cancellation on select room rates, because flexibility matters! Please refer to Crown Metropol cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 10 - Excellent. 662 out of 974 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 225 out of 974 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 64 out of 974 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 17 out of 974 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 6 out of 974 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities



2/10 Terrible

Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, atmosphere and plenty of family friendly things to do in the Crown prescient.
Stayed 1 night in Jul 2022

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we didn't have to leave the building to shop eat and drink
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller
Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room service is terrible. Mini bar was not restock for 3 days. Cleanliness is below standard
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very satisfactory, great design, service and location
Stayed 2 nights in May 2019